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“My husband and I went to have lunch at chipotle last week. Kyle is the manager. He was training someone on the cash register.
I've been in the restaurant business for over 40 years and Kyle is phenomenal. Genuine, kind, professional, I told all of his staff they were lucky to have him as a manager.
He can multitask while smiling and just made my day. If a restaurant has good food, but not good service it can make or break your meal
Big shout out to Kyle, thank you doesn't seem like enough, but in this day and age good customer service is hard to come by, I really appreciated you!“
“Chipotle Mexican Grill on San Jose's Capitol Avenue offers delicious and customizable Mexican fare. The staff is friendly, and the ingredients are fresh. Whether you're craving a burrito, bowl, or tacos, this spot delivers tasty and satisfying meals every time. Highly recommended for a quick and flavorful bite!“
“The AC and ordering food inperson better then online. My experience was horrible with my online orders it looked like it was squished, and I am a mom so i am mot picky just need to fuel up, but i wouldn't eat it, but now it 💯 better. So happy“
“I've been going to the Chipotle on Capitol Express for over 5 years, and recently decided to try the one here on Monterey road.
Based on my past dozen or so purchases here, this location is definitely overall better than Capitol Express.
Workers are much less stingy with meat (I'm basically getting 1.1-1.5x the amount of meat compared to Capitol), and the meat (steak specifically) is more tender and better cooked. This could simply just be due to the current chef being better and not the overall management at this location, however it was rare that the location at Capitol had consistent good steak of this quality. I don't think it's simply just the timing of coming as well, since I've come here at different times throughout the day.
Nothing really to nitpick or criticize about as of now!“
“The Chipotle on NE First Street is wonderful. The restaurant is well operated and the items are always available. This location is extremely clean and the staff are friendly and efficient. I’ve always got bowl that was filled well with gold portions of cheese, guacamole, and protein at least compared to other locations in the Bay Area.“
“Food is great. But the service can be bad at times, specifically the new staff is really bad with the portion sizes. How come they dont go easy on the cash register as well ? Charging full prices but the portion sizes can sometimes be a measly 60-65% of the usual Chipotle portion size.
Couple of the employees dont actually give you a heads up on the stuff they're running low on or even worse completely out, imaging waiting in the queue for 15 minutes and then getting to know Chicken is out. That's a recipe for disaster to Chipotle's image.“
“Food was fine. I ordered a salad with some rice, carnitas and a side of chips and guac. Was honestly surprised how how expensive chipotle is considering they no longer stuff the bowl with the food anymore. At least they used to add a ton of lettuce and sides even if the meat was an average amount. When I actually ate it I thought the carnitas was a bit underdone, I would have preferred a little bit darker and crispier pieces. This was a little soggy honestly. And needed salt.
Everything was overall tasty, and the place was relatively clean but the price and lack of salt threw me for a loop.“
“Staff (specifically woman with ponytail and black framed glasses), provided excellent customer service. She was the only one on the floor serving food and on the register, and was very friendly and gave sizable portions of rice and chicken which I was really happy about, considering the other negative reviews I read beforehand about receiving small portions. I ordered at around 415p“
“Nester and Bryan are rockstars. Excellent, friendly customer service. My wife and I have had terrible experiences at this location years ago both with regard to the food and the service but were hoping it had changed and gave it another chance. We were not disappointed today. The staff here is friendly and the food was clean and without bugs! Again, huge shout out to Nester and Bryan at this location!“
“Order confirmation number : PI1-VA3,I have a group order for my office this morning, it's a busy location, but I wonder why the Guacamolei products (3-4 of them )were not fresh, very brown as picture, all of my co-workers are complaining about today's lunch, just because of their quacamolei looks not good.
We are not satisfied with the Guacamolei quality today, please keep it as fresh as possible in the future.
Everything else are fine.“
“Idk how ppl can hate this place so much, it’s AMAZINGGGGGGG!!!! As a chipotle lover who has been to many chipotles, this one is close to perfect. The food their never fails to be less then excellent, especially with the new magnificent cilantro like sauce 😋.I would 100% recommend this place, 20 stars if i could“
“It's tough to find vegan fast food, especially while traveling. I always know that I can get a good meal at Chipotle
Vegetarian options: Sofritas is a vegan "meat" selection along with the black and pinto beans“
“Excellent. This location made a great burrito. Very large and the ingredients were fresh and flavorful.
Seriously, in this day and age, you just want a good value for the money you spend. I was very fearful the portions would be small. But what are you gonna do, be a Karen or a Mark and tell the poor girl making the food to give me more cause I’m fat and hungry? I don’t think so.
Here, I didn’t even have to worry about that. Very large portions and very friendly.
I would certainly come back.“