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“My husband and I went to have lunch at chipotle last week. Kyle is the manager. He was training someone on the cash register.
I've been in the restaurant business for over 40 years and Kyle is phenomenal. Genuine, kind, professional, I told all of his staff they were lucky to have him as a manager.
He can multitask while smiling and just made my day. If a restaurant has good food, but not good service it can make or break your meal
Big shout out to Kyle, thank you doesn't seem like enough, but in this day and age good customer service is hard to come by, I really appreciated you!“
“I interacted with 4 people in this visit and gotta say they all were 5 stars.
All chipotle locations are always good but this one is next level, they made me a perfect bowl, followed even instruction, helped with the app at checkout and when I was eating outside and it started raining one of the staff adjusted umbrella too even though he was on his short break having his food.“
“Wait was long. Short staffed The food was fine, but the experience was frustrating due to a long wait. They appeared to be short-staffed, and one employee was trying to handle both DoorDash orders and customers in line, which slowed everything down. They were also out of ice.“
“The AC and ordering food inperson better then online. My experience was horrible with my online orders it looked like it was squished, and I am a mom so i am mot picky just need to fuel up, but i wouldn't eat it, but now it 💯 better. So happy“
“The Chipotle on NE First Street is wonderful. The restaurant is well operated and the items are always available. This location is extremely clean and the staff are friendly and efficient. I’ve always got bowl that was filled well with gold portions of cheese, guacamole, and protein at least compared to other locations in the Bay Area.“
“Food is great. But the service can be bad at times, specifically the new staff is really bad with the portion sizes. How come they dont go easy on the cash register as well ? Charging full prices but the portion sizes can sometimes be a measly 60-65% of the usual Chipotle portion size.
Couple of the employees dont actually give you a heads up on the stuff they're running low on or even worse completely out, imaging waiting in the queue for 15 minutes and then getting to know Chicken is out. That's a recipe for disaster to Chipotle's image.“
“Food was fine. I ordered a salad with some rice, carnitas and a side of chips and guac. Was honestly surprised how how expensive chipotle is considering they no longer stuff the bowl with the food anymore. At least they used to add a ton of lettuce and sides even if the meat was an average amount. When I actually ate it I thought the carnitas was a bit underdone, I would have preferred a little bit darker and crispier pieces. This was a little soggy honestly. And needed salt.
Everything was overall tasty, and the place was relatively clean but the price and lack of salt threw me for a loop.“
“I’ve visited a few Chipotle locations recently, and the experience hasn’t always been the same. This location was exactly how Chipotle should be. The restaurant was clean and well maintained, the staff was friendly, and the food was fresh and looked great. Most importantly, the portions were proper and consistent with what customers should expect. Overall, it was a great experience, and I appreciate the team for doing such a good job.“
“Order confirmation number : PI1-VA3,I have a group order for my office this morning, it's a busy location, but I wonder why the Guacamolei products (3-4 of them )were not fresh, very brown as picture, all of my co-workers are complaining about today's lunch, just because of their quacamolei looks not good.
We are not satisfied with the Guacamolei quality today, please keep it as fresh as possible in the future.
Everything else are fine.“
“Staff (specifically woman with ponytail and black framed glasses), provided excellent customer service. She was the only one on the floor serving food and on the register, and was very friendly and gave sizable portions of rice and chicken which I was really happy about, considering the other negative reviews I read beforehand about receiving small portions. I ordered at around 415p“
“Idk how ppl can hate this place so much, it’s AMAZINGGGGGGG!!!! As a chipotle lover who has been to many chipotles, this one is close to perfect. The food their never fails to be less then excellent, especially with the new magnificent cilantro like sauce 😋.I would 100% recommend this place, 20 stars if i could“
“It's tough to find vegan fast food, especially while traveling. I always know that I can get a good meal at Chipotle
Vegetarian options: Sofritas is a vegan "meat" selection along with the black and pinto beans“
“Excellent. This location made a great burrito. Very large and the ingredients were fresh and flavorful.
Seriously, in this day and age, you just want a good value for the money you spend. I was very fearful the portions would be small. But what are you gonna do, be a Karen or a Mark and tell the poor girl making the food to give me more cause I’m fat and hungry? I don’t think so.
Here, I didn’t even have to worry about that. Very large portions and very friendly.
I would certainly come back.“