Benihana - Newport Beach
$$$ • Japanese, Sushi Bars, Teppanyaki
Hours:
4250 Birch St, Newport Beach
(949) 955-0822
About Benihana
Customers' Favorites
Benihana Reviews
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Never disappoints! Food is amazing! Always come here for special occasions and holidays. Every server and front desk are so nice and caring. They get the orders right even when it's so loud in there. Please is so clean and put together. Roberto is a great chef and Sheila was a nice server and did great job getting our food orders.
Would definitely recommend coming! All locations are amazing but we like the Newport location.
Lovely lovely lovely , food was great !
Super friendly! Accommodated us when we had no reservations
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Benihana is a restaurant known for its hibachi dining experience and great food, but recent reviews highlight several issues that have affected customers' visits. Guests often face long wait times for seating, with some mentioning delays of up to 20 minutes despite having reservations. Service can be inconsistent; some diners find the staff unhelpful or rude, particularly when it comes to billing, as printed receipts are sometimes unavailable due to a lack of paper.
The atmosphere has also been criticized, with complaints about excessive smoke in the dining area and unpleasant odors, possibly indicating ventilation problems. Customers have experienced a lack of attention during their meals, with servers not checking in regularly, and some felt rushed when asked for payment while still eating.
While the food has generally received praise, the enjoyment of the dining experience can be diminished by the performance of the Teppan chefs. Some chefs lack the engaging routines typical of Benihana, leading to a quieter, less entertaining meal. Overall, while Benihana offers delicious meals, the combination of service issues and a less-than-ideal atmosphere has left some customers feeling uncomfortable and unwelcome during their visits.