Taco Bell in North Highlands

“I really think the kiosks are the worst thing ever. No one wants to help customers anymore. I like to have that human interaction. I went in and was looking at the menu and one worker looked at me and I told I wasn't ready yet and told me I needed to use the kiosk. Another worker off to help me at the kiosk but still helped. It's like if I used cash you're still going to need to help me why not just help me you aren't doing anything but talking or on your phone. I've seen at plenty of times at other taco bells as well. Same goes for needing a receipt because the kiosk doesn't print out for you.“

“Picked up a mobile order at the drive through and went about finishing my errands for the day after work. When I laid out my food, I realized only received half my order when I got home about an hour later. Went back to the location and told them the situation and just wanted to pick up the other half of my order as I was pretty sure it would have just been sitting somewhere but Jose and Jasmine took it upon themselves to remake my entire order even in the middle of rush hour and even gave my wife and I a free drink for the inconvenience. Exceptional customer service. Hoping they get the credit they deserve for handling the situation excellently. Things like this are why we always come back to this location over others in the area.“