Customers` Favorites
“Emma!!! A true ice cream diva!!! Went in here a few weeks ago and still beaming with how pleasant and knowledgeable Emma was! I’ve been going to Cold Stone for 15 years and this was BY FAR the BEST customer service I have received. Please give this employee a raise and/or have her train employees. She was efficient, soooooo friendly, knowledgable about the products and gave great recommendations too! I used to be a restaurant GM and I would have been delighted to have her as someone on my team 💕“
“Great stuff and lots of variety. You literally get cake in a cup.“
Customers` Favorites
“They have very good pastries, bánh my and moon cake“
Customers` Favorites
“Hidden coffee and pastry gem in the Heart of Beverly Hills. Definitely a great date spot 🤫 Do not miss the chance to visit if you are a tourist 😋 For locals try their Salmon Bagel reminds me of New York 🗽
P.S. also they have luxury and bougie cakes 🤪“
Customers` Favorites
“💖 We were just talking about how PERFECT your cupcakes are! The sweetness ratio is absolutely idyllic because the sugar does not overpower the gorgeous flavor. Worth every penny!!! 🧁“
Customers` Favorites
“Best cake place!!! Every occasion I order from here! Hands down my favorite cake place. Been coming to this bakery for years. Wouldn't change to another place. When I take a cake from here to a gathering they end up loving the cake, it’s just perfect.“
Customers` Favorites
“Apple Maps suggested it. Good coffee. No selection on non-sweet pastries. Disappointed on that. But still good coffee. I-5 n broadway location.“
Customers` Favorites
“I searched for bakeries in LA and Hansen Cakes Bakery and was not disappointed in the least. The prices were amazing and the cupcakes were delicious. They had a variety of flavors to choose from too. we'll be back when we're in town again!“
“The Good Good makes the best croissants! The “Cheddar” and “Everything” is my favorite. I also love the Vegan Chocolate, the Plain croissant, and the “Provolone” and mushroom. I could eat them every week!“
Customers` Favorites
“Yesterday, I ordered a birthday cake ? for my son's birthday ?. This was my first order from Van, and I was pretty sure it would be tasty and satisfy my expectations because they wrote: "Under New Management!" So, I expected they would do their best to boost their sales, and I was right. The chocolate cake with strawberry ? and raspberry was delicious ?. The whole family loved it!“
Customers` Favorites
“The cakes are amazing, perfect for satisfying a sweet tooth, but they don’t carry forks!! To fully satisfy my craving, it must be eaten right after you buy it, rather than at home. To complete the ritual of eating a bundt cake, please provide forks!“
Customers` Favorites
“THE RED VELVET CAKE IS THE TRUTH🙌🏿 AND THE CUSTOMER SERVICE IS RITE TOO. YOU KNOW HOW YOU GO PLACES AND YOUR WAITING NOBODY SEES YOU AND YOUR JUST WAITING? NOT HERE FRIENDLY AND WARM ENVIRONMENT. GO SUSIE CAKES“
Customers` Favorites
“Walking distance from my place in Beverly Grove L.A. and boy am I glad. First found them in Manhattan and was delighted when they opened here. Good old chocolate cake does it for me, tho sometimes I swing vanilla, & the BF loves the Banana Pudding. Gotta say I'm not a fan of their new prepackaged cake slices. I prefer seeing it sliced from the whole cake right before my very eyes the way Mom did it and God intended. The way they have slices now, in stacks of plastic boxes, makes it seem more like you're getting them from a vending machine than an old-time bakery. I guess it makes transactions quicker, but I hope they reconsider.“
Customers` Favorites
“My Mother’s Day (party day) order included 5 dozen mini cupcakes, 2 cakes, and some whoopie pies! I got home and realized my order was missing a dozen red velvet cupcakes. I called the studio city location for a refund on those since I had no time to go back to the bakery before the party (please open a location in Santa Clarita @susiesarich 😂). Instead, they same day delivered my cupcakes PLUS sent additional cookies and Mother’s Day treats for no additional cost to me😭❤️ I was SO amazed by the gracious customer service. I’ve been celebrating with Susie for over a decade and I will never leave- especially now! Thank you Susie and @susiecakesbakery for your delicious treats and valuing your customers so much💗“
“Nothing is more romantic than chocolate.❤️the most delicious yummy and organic chocolate ? that we’ve ever taste ! Thank you Aria’s Chocolate for being so lovely Yummy ? and for being responsible and loyal with customers! Keep going to the yummy future!“
Customers` Favorites
“KNEFEH a sweet breakfast treat in Lebanon and the Middle East, once you try it you will never eat doughnuts 🍩 again for breakfast. ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Julian delivered outstanding customer service during an incredibly busy rush at Cold Stone. Despite a full establishment and a steady stream of customers continuing to come in, he remained completely focused on giving every single person an excellent experience. He worked quickly without ever rushing, making sure each order was done right the first time.
Even with a long line, Julian took his time at the register to ensure accuracy, double-checking orders and even asking if we had a punch card to use, something that could easily be overlooked when working solo under pressure. His professionalism, attention to detail, and calm demeanor stood out and made the experience enjoyable for everyone waiting.
I honestly couldn’t help but feel for him being on his own-he definitely could have used some support but he handled it all with efficiency and a positive attitude.
Boss man, take note and recognize this hardworking employee; dedicated workers like Julian are hard to come by these days.
Great job, Julian, and thank you for making our visit a great one!“
Customers` Favorites
“I'm not a cupcake guy, but for some reason can't stop eating these cupcakes :-D“
Customers` Favorites
“The Baseline: For a desert shop the flavor of offerings must out-weigh the taste of pure sugar, there must be unique/rare offerings that drive me to go there, and the value of the desert must be balanced with the fact I probably just finished a meal.
Food: Tasty cupcakes with a slightly higher price tag. ATM them at 4AM if you need a cupcake fix. I got the Vietnamese Coffee cupcake which was good but a little too sugary. Need to try others to really make a final verdict.
Service: Great service from the employees and there is a self service ATM for cupcakes so it is 24/7 cupcakes if you need them.
Ambiance: It is a fun little shop that is straight to the point… getting a cupcake. This is a fun stop for a desert after getting a meal in the Manhattan Village.“
Customers` Favorites
“Delicious Cupcakes ❤🧁❤🧁❤🧁“
Customers` Favorites
“Well for first time going it’s cute and simple. Everything about it is my favorite, the staff the drinks the snacks and food, get their bread all the time and haven’t really switched up from here because the options are new and not common at other Korean bakeries! Give it a shot!“
“Decided to try this place out and ordered late night dessert/sweets from this place for delivery because my pregnant wife was craving. Was impressed with their wide selection and how everything was professionally packaged. Was at my door within 30 minutes of ordering - not bad especially in LA with this traffic!“
Customers` Favorites
“This is a mocha filled cake. I brought these fresh flowers 1 day before the event. Although, my daughter’s instructions was to include red melted chocolate on this rustic/vintage themed cake but they did NOT. I can see why, it would have taken away from the theme. they have such a great eye in designing and captivating one’s imagination . They delivered the cake on time and the extra flowers were also returned. Definitely, recommend to friends and families!“
Customers` Favorites
“The Marino’s staff did an amazing job on our wedding cake! Not only did it look stunning, but it was absolutely delicious. The staff was very attentive during our consult and was able to create exactly what we asked for. Our nieces were delighted when they learned that the beautiful flower decorations were edible! I absolutely recommend going to Martino’s if you are looking for a beautiful and delicious cake for any event!“
“Their cakes are FANTASTIC!! They are a SHOW STOPPER!! You don't even want to cut into it, you just want to preserve it forever & ever!!! But we did cut into it and it was so DELICIOUS!!!!“
Customers` Favorites
“Joconde pastry shop is amazing, I have been taking my kids there regularly for treats. Their pastries are skillfully crafted with wholesome ingredients and are top notch. We have special ordered cakes for several birthdays. Will be going back again and again. Thank you!“
Customers` Favorites
“Always delicious ❤️ I love the lemon cakes.“
Customers` Favorites
“Solo pienso que deben de cambiar su actitud al atender al cliente entiendo que algunos clientes sea difícil atenderlos pero no todos somos iguales no me dieron utensilios y pregunté por ellos y me contestaron con actitud me ignoraron hasta que volví a pedirlos por segunda vez muy mal servicio aunque al comida está sabrosa .“
“Highly recommend if you’re are looking for an amazing looking cake that also tastes unbelievably good!“
“Their cakes are FANTASTIC!! They are a SHOW STOPPER!! You don't even want to cut into it, you just want to preserve it forever & ever!!! But we did cut into it and it was so DELICIOUS!!!!“
“super¡¡¡♡ mi pasteleia faborita..los muchachos que te atienden..uff super amables y muybatentos..te sientes en casa...♡♡♡“
Customers` Favorites
“super¡¡¡♡ mi pasteleia faborita..los muchachos que te atienden..uff super amables y muybatentos..te sientes en casa...♡♡♡“
“Your employees really make or break your business. Came in 1 minute late. Lady walked off and completely ignored me. This is someone who doesnt care about your business. The older lady wanted to help, but something was not allowing her. 15 years coming here. I would leave 1 star, but I don't want to damage the business because of a bad employees behavior. Find people who care about your business. Smh.“
Customers` Favorites
“Hey, everyone! I had the best ice cream server here at this Coldstone Creamry! I'm so sorry I didn't catch her name, she was here today at this time (5/21/25 6pm). Let me tell you that she was soooo kind and had so much patience. She took good care of my family and myself (including my nut allergy). The ice cream was presented beautifully, and my eyes were in love! I'm definitely coming back here, and I hope that she is here too! 🥰 Thank you for a lovely experience and making our ice cream with love! 💙💖❣️“
“Delicious, excellent portion for the price and very friendly staff ✨️💕\nWe ordered 2 specialty\nChocolate and cheesecake strawberry flavor,\nThey are very delicious, I highly recommend them, you can make your own combination of toppings.\nWe went August 16, 2023 :)“
Customers` Favorites
“Amazing customer service and the perfect dessert. We were impressed by the enthusiasm and genuinely nice and helpful attitude. We sampled and sampled and ultimately went with two delicious scoops of ice cream and a Persian pastry. Will DEFINITELY be back for the service and treats!“
“I called from out of state to have a cake delivered to my parents for their anniversary. They made sure everything was handled perfectly and that the delivery went seamlessly. My parents LOVED the cake. Will absolutely be back! Couldn’t recommend them more!“
Customers` Favorites
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“I found 12 Oaks will researching gifts to send to clients. The cake gems were a perfect gift. We were able to order for each of our clients and 12 Oaks shipped them across the US. They even personalized with our company's color scheme. Our client's loved them!! Thank you for working with us and delivering a great surprise to our clients. Excellent to work with!“