4.1
Good
129 Reviews
17270 Saticoy Street, Van Nuys
Customers’ favorites
- Cold Stone Creamery Creation in Hand
- Create Your Own Ice Cream Cake
- French Vanilla Ice Cream
- Chocolate Chip
“Julian delivered outstanding customer service during an incredibly busy rush at Cold Stone. Despite a full establishment and a steady stream of customers continuing to come in, he remained completely focused on giving every single person an excellent experience. He worked quickly without ever rushing, making sure each order was done right the first time. Even with a long line, Julian took his time at the register to ensure accuracy, double-checking orders and even asking if we had a punch card to use, something that could easily be overlooked when working solo under pressure. His professionalism, attention to detail, and calm demeanor stood out and made the experience enjoyable for everyone waiting. I honestly couldn’t help but feel for him being on his own-he definitely could have used some support but he handled it all with efficiency and a positive attitude. Boss man, take note and recognize this hardworking employee; dedicated workers like Julian are hard to come by these days. Great job, Julian, and thank you for making our visit a great one!”