El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Double Chicken Tostada Salad
Chips and Guacamole
Al Carbon Tacos
Chicken Avocado
Burrito
Pollo
El Pollo Loco Reviews
195 ratings
Share your opinion about El Pollo Loco
Fernando, the assistant manager provides excellent service he makes you feel welcome. Make sure all the items that you order are correct and if you have any inconvenience, he solves the issue immediately. Highly recommend this location. Restrooms are super clean. Everything is fresh in here.
Fresh, flavorful chicken and friendly service. Always a great meal!
The price is too high.
Hours
| Monday | 9:30AM - 11PM |
| Tuesday | 9:30AM - 11PM |
| Wednesday | 9:30AM - 11PM |
| Thursday | 9:30AM - 11PM |
| Friday | 9:30AM - 11PM |
| Saturday | 9:30AM - 11PM |
| Sunday | 9:30AM - 11PM |
El Pollo Loco offers a variety of tasty meals, including chicken grill dippers and birria tacos. The staff is friendly, with some employees, like Catalina and Ana, standing out for their courteous and enthusiastic service. The restaurant is wheelchair accessible and kid-friendly, providing a comfortable dining experience. Recent changes, such as removing cashiers, have made the ordering process more difficult, especially for seniors who often prefer paying with cash. The machine system sometimes has issues, leading to frustration and less frequent visits; many customers now eat here only once every six months instead of twice a month. Despite occasional service and quality concerns, the chicken remains delicious, and the outdoor patio tables offer a nice seating option. Parking is convenient for large vehicles. Overall, El Pollo Loco remains a decent place for a satisfying meal, though recent changes have impacted the overall experience.