McDonald's in Placentia

“I was the only customer at first.
Several minutes went by without anyone greeting me. A lot of talking in the back.
A young lady at the register explained to me she was going back for my order after ringing me up.
When she came back out front, she was empty handed without explanation & moved on to the next order.
Got busy.
I asked for a refund.
Manager gave me a refund. He didnt say anything.
I left.
Never again.
Whatever happened to good old-fashioned customer service?“

“Our table was cleaned for us right after we ordered. After dining inside, we definitely left contented. The soft drink refill area was spotless including the dining room. The kiosk was slow, but everything else was great. I rode my bicycle, and there was a functional bike rack to lock it up. Outside was clean & orderly with wheelchair accessible area. There's this neat curbside service parking dominating the lot including a large drive thru for next time. Mc Donald's took time to vamp up their entire square footage. Can you imagine all the city requirements as well as legal just for us customers?! Thank you guys!
Photos next time, too.“