El Pollo Loco

$ • Mexican, Take Out, Chicken

13139 San Pablo Ave, Richmond
(510) 234-0097


Take-Out/Delivery Options


Reviews for El Pollo Loco

I had to take all this off my casadilla, I recommend to do not go there as a first customer, you will get a cold and old stuff,,,i live just 2min away, every time I go I get disappointed, no customer service, they always say yes even they don't understand,

Hey. I just pick up an order of 10 pc rice and beans . I asked 6 green salsas and nothing!!!! Ordered a doble chicken salad no sour cream and they put it . OMG what a service. Now I'm gonna eat half of my salad and my chicken without salsa. So disappointed

I don't know why I bother going back. With the shut down, I'm home more often and have been trying to avoid fast food when I choose to eat out, so I've been here more often lately figuring a burrito or a tostada salad is probably better than a burger. Problem is they still suck at getting orders right, I either get the wrong thing or have things missing from my order. Today I was frustrated enough to call about it but they refuse to give me a refund for it unless I make the 20...read full review

More Reviews(133)


Monday 10AM - 11PM
Tuesday 10AM - 11PM
Wednesday 10AM - 11PM
Thursday 10AM - 11PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.