El Pollo Loco

$ • Mexican, Take Out, Chicken

13139 San Pablo Ave, Richmond
(510) 234-0097


Take-Out/Delivery Options


Reviews for El Pollo Loco

Avoid this place if you can . They gave me the worse chicken I've ever had in US. The meat had no chicken flavor at all and it's so mushy. I felt I was eating a pile of paper.... Probably is because the meat was really not fresh and they overcook it and try to kill the bacteria. The meat is seriously not a healthy fresh meat, DO NOT come to this place if you want to suffer. I had good experiences in other El Pollo loco , but definitely not this one. It was disgusting of serving...read full review

The drive-through service can't seem to get it right. The last two times I've visited I was already on the road so I just let it go. This time I decided to park to inspect the contents of the bag and sure enough order was wrong again. It's rather pointless to clarify your order when you're not gonna get it right anyways. Your best bet for a flawless order is to walk inside and order.

** The following review reflects my delivery experience DURING the shelter-in-place order currently in effect. ** So when I saw El Pollo Loco on Grubhub, I had no idea it was a part of an old, long-standing fast food chain that started in Mexico in 1975. Did you know there are 487 of them and that the one down in Anaheim produced a 3,112-foot long burrito that weighed two tons, big enough to make the Guinness Book of World Records? That must have been some burrito. I was drawn,...read full review

More Reviews(111)


Monday 10AM - 11PM
Tuesday 10AM - 11PM
Wednesday 10AM - 11PM
Thursday 10AM - 11PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.