El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
692 W San Marcos Blvd, San Marcos
(760) 744-2999
Customers' Favorites
El Pollo Loco Reviews
I used to like El Pollo Loco a lot for their fresh salsas and of course the chicken. But these days I find myself eating there less and less because everything is prepackaged (except chicken) and the vibe is just not as good. I got the 4 piece chicken as the pieces are not big with extra tortillas and only 1 choice of salsa. The chicken was a little dry, but I still liked it. The store was pretty cold inside (it was December) and the restrooms were clean. The counter service was...read full review
So I am new to the pollo app. I came into the restaurant not knowing how to navigate the app to get my rewards. Elizabeth was helping me and took me out of the line and showed me how to order, customize my order and redeem my reward. She was patient and kind . A wonderful employee and a very nice person. 5 stars to her and the restaurant! The food was prepared quickly and presented hot and appetizing. We will be back
Ratings
Menu
Hours
Monday | 10AM - 10PM |
Tuesday | 10AM - 10PM |
Wednesday | 10AM - 10PM |
Thursday | 10AM - 10PM |
Friday | 10AM - 10PM |
Saturday | 10AM - 10PM |
Sunday | 10AM - 10PM |
I ordered the tortilla soup. It tastes like it has been burnt. No soup spoon, no extra condiments which typically is given with it. Also the kids meal was not given the side so I needed to go back around through drive thru and get them. Not sure what was happening today, but this is not typical of this location.