Cold Stone Creamery
$ • Ice Cream, Custom Cakes
Hours:
600 Market Pl, San Ramon
(925) 328-1014
Cold Stone Creamery Reviews
Horrible! My wife had received a gift card for Cold Stone and went to the one in the Market Place. She and my daughter each ordered an ice cream, and noticed it was not even fully frozen. She asked why and the person making it said their freezer wasn't working properly. Instead of refusing the order, my wife took it and put it in the freezer to harden it up. She and my daughter at a little bit and ended up just throwing the rest away...We won't be back.
they only allowed us to have two samples which is weird bc they never have a limit, no one was even behind us we had so much time. when we ate it and the waffle cone was super stale which was disappointing because i love waffle cones. the ice cream scoop was small. I also wanted twix in my ice cream and they only took one twix and barely mixed it. there was just one chunk of twix to eat. they did the same for the rest of my family
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
People in San Ramon Also Viewed
The employees -- which don't look like the employees they used to have -- looked at me when I walked in, didn't say anything, and proceeded to do whatever they were doing. A group of people come in, they start taking their order after we both stand there several minutes. I'm like hello - I was here first. This place gets awful reviews for a reason. Let these morons who clearly bought it from the old ownership rot.