Starbucks in Santa Rosa

“This is one of the best Starbucks I've patronized. The manager has obviously trained her staff in every aspect of customer service. One employee in particular, Angie, is outstanding. There have been several occasions in which I have entered, I am immediately greeted by name and my order is ready to go within a couple of minutes. Angie knows exactly what I'm having. Keep up the great job. 🙂“

“I typically give 4 overall stars for well established chains such as Starbucks. The Starbucks food here is the same as at every Starbucks, mediocre. The service and atmosphere were also typical.

This Starbucks is a hybrid. Its operated by Safeway, has a large entrance into the largest Safeway store I've ever seen, but the Starbucks space itself looks stand-alone with a large space containing multiple tables with plenty of room for a sea of customers, has its own double door entrance bounded on both sides by multiple large windows.

While the Starbucks food here is as mediocre as at every Starbucks, the Safeway deli is a 10 second walk away. I'm having a KEIFER cultured lowfat (sic) drink (yogurt drink) for breakfast“

“Great staff, orders made and served quickly. Only serious problem is the large number of homeless that frequent this location. The number of seating is much less than the number of homeless, so getting a nice place to actually enjoy your coffee, u may want to look elsewhere. If you're ordering to go, this location is “

“Parking: Parking is very hard to find and you will most likely have to walk a block or two from any available parking, unless you're VERY lucky and get parking just outside,

Wheelchair accessibility: This building is wheelchair accessible, however there is no handicap automatic door opener.“

“Usually the customer service at Starbucks is mediocre at best and often times my drinks are messed up—but this location is spot on! A super sweet Barista named Simone made a super yummy drink for me and recommended something different from the menu. She was so personable and kind! I will be coming back!“

“First time in this morning. The girls were super sweet and looked professional and clean in their all black clothing (which matched the gothy girls plugs and tats 👍🏻) I asked what the new trendy drink was but there wasnt one so i got the oatmilk thingy😛❤️!
Made for a great morning“

“I always love starbucks for their great drinks and open bar attitudes, in this awesome place you can sit and charge your phone with some Wi-Fi or use the restroom without asking for a key. The staff is always lovely and kind. I will always love a starbucks.“

“There was a very long line at the drive thru. The car that was waiting for her drink was there forever when they could have her park her car instead of holding up the line for the rest of us at the drive thru. That's the reason for the 2 star for sevice.“

“Best Starbucks experience ever!
I came in this morning with low expectations based on previous visits to other locations( I live in SF, in town for work). Yaz took my order and was super helpful and sweet. The whole team was friendly and cheerful. Great way to start the day:)
Thank you a'll
-Kat“

“I arrived right at 9pm when they closed in the drive-through, and they were perfectly willing to take my order after I had a late night at the vet hospital. It was a positive little bonus that they were Willing to let me and my son get some hot sandwiches that we love from Starbucks. Thanks Starbucks.“

“It’s located inside the Target but actually pretty quiet, considering the checkouts are right outside the dining area. It’s got a large south facing window that gets kind of hot during summer. I like to get a water with just a little lemonade and peach or raspberry syrup; just to flavor it a little so I actually drink it. And the staff did the perfect amount of lemonade and were happy to make it; sometimes at other locations they get weird about making the additions to water.“

“The baristas at this Starbucks are always nice and friendly and quick! Today I walked in, running a little late to work, to pick up my coffee. After scanning the ready coffee I saw that mine wasn’t ready and stepped back to wait! Michelle saw me waiting, asked my name, and helped get me my coffee as quick as possible. While she was helping me with my coffee, a second barista saw me waiting and did the same! I know it is extra work- but I love that they hand write my name on my cup. The customer service at this Starbucks is amazing!“

“Shout out to Vanessa who helped closed tonight. Honestly the sweetest person there. Definitely will be reading here more often. She showed such kindness to a homeless man and to myself . I got a refill and because the drink was forgotten for a lil she still gave me a $4 off card . She was very welcoming and sweet. The others working with her weren’t bad just didn’t feel welcomed by them .“

“I love this Starbucks! I've visited daily for almost a year now and have never had a mistake in my order. My favorite staff works the early morning, but everyone I've interacted with here have been friendly and helpful.

Kid-friendliness: My 7 year old loves this location and will often request to get the mobile order independently. Staff always helps her and will even hold the door as she's walking out with full hands.“

“The Starbucks baristas are very friendly and hardworking despite appearing to be short handed. Sometimes there's a bit of a wait, but they do try to get people's orders out in a timely manner. (Although it seems that most people are already aware of the wait time and are okay with waiting a few minutes) Thank you for your hard work baristas!“

“It was a long, kind of grueling day you could say. I wasn't expecting a trip to Starbucks to transform my mood from humdrum, worn down to rejuvenated and smiling. I attribute this transformation largely in part to the naturally kind, warm personality of Danijel at associate at store 760 on Stony Point Rd next to Chase & Wingstop in the Chevron / Little Caesars Plaza (across the street from Burger King, Food Max, and Ross).

It sometimes seems rare to have an intelligent, young person willingly take their time and make an effort to be helpful. Danijel was very helpful and somehow his light hearted demeanor was exactly what I needed to feel better about the world for now and turn my night around and make it a good one... why not?!

Parking: 1 to 2 in front of store, and about 20 more shared spots available just a short distance from the store's entrance.

Kid-friendliness: Kids are not forgotten here and the menu and ambience reinforce this notion.

Wheelchair accessibility: There's a ramp and it's all one story.“

“I rarely give out five star reviews, but I love how this Starbucks franchise never complains about making my drinks, I’ve been to other locations here in Santa Rosa and they try to give me half empty drinks.
But these employees just get to work and just give you what you ask for!! 🙏👍🏼 keep up the good work!!“

“Waiting over 20 minutes for our in-house order, a mobile order was having the same issue. They are busy, but have six wait staff. We let the staff know several times and were blown off. We were not asked if we wanted or given a receipt. The checkout girl did not ask our name either … we had to tell her and she didn’t write it down. We had paid cash. It wouldn’t have been so bad, but staff was rude and inefficient about handling the situation.When I came a few days, lights were on , but doors locked and sign said closed.This sore was great when I was here five weeks ago … what happened ??‍♀️very disappointed.“