“I think that young man Eric just single-handedly saved this Chipotle.
I like Chipotle. I enjoy the food. But I feel like I've been getting ripped off with measly portions for what I'm spending. I'm not asking or expect tons of meat. I understand that chipotle needs to make a profit. But the serving sizes have been ridiculous in the past.
Eric has gave me hope again. He did not overdo it. He just gave me an honest serving size for the price. Which I think is fair, and by fair... I mean great. I would gladly spend the money on my bowls and burritos if Eric were serving me every time.
I ordered a steak bowl with extra chicken. And not only did Eric delivery a perfectly well-balanced bowl, but he served it with a smile.
It's hard to find somebody who pays this much attention to detail in their job, especially in customer service. Eric give me above and beyond excellence in customer service. And other than the portion sizes being fair and honest, it's his attention to the customer.
Honestly, he actually makes it a very friendly experience. I'm not sure exactly how.... Maybe it's the smile, maybe it's how he confirms what you want, tone of voice used, how he tells me how good the salsa is when I asked for a little extra... almost like he is making want to order MORE with the positive reinforcement. Not sure. But there is something there that's special.
Make this man the manager. Or he will quit and achieve all of his goals with zero issues.“
“I walked in hungry and left carrying a burrito the size of a newborn baby.
The employee asked what I wanted on it, and before I knew it I'd said yes to everything. Rice? Yes. Beans? Yes. Cheese? Absolutely. By the end, the burrito weighed more than my hopes and dreams.
The food was great, but watching them wrap my burrito was like watching engineers contain a nuclear reactor. One wrong move and the whole thing would've exploded.
The guacamole cost extra. I saw the price and briefly entered a state of financial reflection.
Overall, delicious food, huge portions, and enough calories to power a small village.
Would answer their call again.
-John pork“
“I did like the staff they were very nice. The were out of white rice but my daughter choose brown, but when were got done and asked for a fork they were out of that too and gave us spoons. We were on the road you can't eat this with spoons. Had I known there were no forks we probably would have kept driving.“
“I come to this Chipotle almost every week because the employees are experienced. I usually order a lot for a burrito, and they can wrap it perfectly, unlike other locations. Portions are great, Food tastes fresh. Once in a while, I dine in, and tables are cleaned; chairs pushed in. The only downside is that it does get a little busy here, but that won't stop me from getting my delicious burritos.“
“The service was pretty decent. The
workers were fairly nice. The guy at
the register who was tall, and
Caucasian was very dry and
robotic. Nothing wrong with it not
very welcoming.“