McDonald's

Name: McDonald's
Address: 4310 Barnes Rd, Colorado Springs, Colorado, 80917, US
Telephone: (719) 572-1782
Price range: $
Rating: 2.5

$ • Fast Food, Burgers, Coffee Shops

Hours:
4310 Barnes Rd, Colorado Springs
(719) 572-1782

Menu Order Online

About McDonald's

McDonald's is a popular fast-food restaurant known for its friendly staff and consistent service. Customers often appreciate the warm food and the staff's efforts to provide good service, even when dealing with high school crowds nearby. Recent reviews highlight the restaurant's kindness, such as staff asking kids which toy they would like—a rare and appreciated gesture. The crew, including Dannielle, Lena, and Chris B, has been recognized for clarifying confusion and helping customers, even seniors, with issues like ordering a $2 Egg McMuffin when the mobile app was uncooperative. Many customers have experienced good service, such as friendly staff on weekend mornings who make fresh hash browns and bring ketchup, or drive-thru staff who always get orders right and ensure fries are fresh. Some reviews mention waiting times, with one customer waiting 15-20 minutes for food when the restaurant was not busy. Others appreciated staff like Destinee, who makes sure orders are correct, and the team that helped when a mistake was made with cold fries. However, there have been some less positive experiences, including poor service from the morning manager, who was dismissive and unhelpful, making customers consider going elsewhere for healthier breakfast options. Occasionally, issues like food sitting on the receipt with a table number and cold fries have been reported, leading to disappointment. The food quality remains generally good, but these occasional problems show that service can vary. Overall, the restaurant maintains a high level of quality with friendly staff and efforts to serve customers well.