Customers` Favorites
Customers` Favorites
“This was our very first time visiting Rib & Chop, and Father’s Day felt like the perfect occasion to surprise my dad with finally getting to try it after mentioning it for some time. Unfortunately, while parts of our experience were great, several issues made it less than ideal. ⭐️ The Highlights: First and foremost, our server Max was absolutely SUPERB—kind, attentive, quick, and knowledgeable. The hostess (whose name I sadly didn’t catch) was also wonderful—gracious, helpful, and quick to step in when needed. Their service was ABOVE AND BEYOND was definitely a bright spot of our visit! ⸻ 🚫 The Not-So-Great: Spilling Incident: Another server (a woman with a low bun and a neck tattoo) brought out our appetizers. While handing a plate to my dad, she accidentally knocked over his beer, which spilled all over my mom and caused quite a scene as my mom yelped from how cold the drink was and drenched she became in it. I understand trying to joke about it to lighten the mood even though my mom was clearly upset, uncomfortable, and soaking wet, but the server had the AUDACITY to BLAME IT ALL ON MY DAD! And NOT ONCE DID SHE APOLOGIZE!! THAT was what upset us the most and made this experience unsettling. Max, even though he wasn’t involved and likely didn’t witness the spill, rushed over immediately, apologized profusely, and helped clean up. His professionalism surpassed that of the other server. Mistakes happen—but failing to take responsibility in a service role is disappointing. We seriously considered boxing up our meals and leaving, but my mom encouraged us to stay. Manager Ryan came by while I was in the restroom and apparently apologized and offered to cover the cost of my mom’s dry cleaning. ⸻ Bathroom Issue: While my mom was in the restroom for over 20 minutes trying to clean herself up, I also needed to use the restroom—only to find no toilet paper in either stall. I asked two separate staff members over the course of 10–15 minutes, but no one responded quickly. Finally, the hostess walked by while asking the final employee, and she immediately turned around to handle it herself. She apologized sincerely, and I truly appreciated her urgency and kindness. ⸻ 🍽 Food Feedback: • Steak: I requested medium, but it was served well done and tough. Thankfully, Max noticed and had it remade right away. The second steak was fantastic—juicy, tender, and cooked perfectly. • Rice: Both of my parents ordered the wild rice, but it tasted burnt, like it came from the bottom of the pot… • Appetizers: We tried the Bang’n Salmon and the crab-stuffed mushrooms—both were flavorful and well-seasoned. • Entrees at the table included: • Surf & Turf • Turf & Turf with ribs • Chicken Broccoli Alfredo • Brown Sugar Salmon We also decided to try the carrot soufflé, which is now my dad’s new favorite dish. ⸻ 👏 Final Impressions: At the end of our meal, another manager, Chase, stopped by to speak with us. Despite being new to management, he handled the conversation with poise, professionalism, and genuine care. He informed us that our entire bill had been taken care of, which we were deeply grateful for. ⸻ Overall: While the drink spill incident cast a shadow over our visit, Max, the hostess, and both managers genuinely did their best to turn things around. Some food items were a hit, others missed the mark. I’m not sure the rest of my family will be back anytime soon, but if Max is working, I might give Rib & Chop another try.“
Customers` Favorites
“If you are in the mood for seafood, this is a wonderful experience. Energetic, with an engaging staff who seem happy and proud of providing a pleasant dining experience. A good variety of fish and perfectly cooked, understated quality. The focus is on the fish. My wife and I will certainly return and look forward to trying other dishes.“
Customers` Favorites
“The ambiance of the establishment is truly exceptional, setting the stage for a memorable experience. The environment is carefully curated, offering a comfortable and inviting space. The combination of the setting and the culinary offerings creates a harmonious blend. You will surely find yourself immersed in the moment, savoring every detail. The quality of the food is outstanding, promising a delightful experience. The perfect blend of flavors and textures elevates the dining experience to new heights. Such an establishment is an ideal choice to spend time with loved ones. It's a place where you can relax and create lasting memories.“
Customers` Favorites
“I like the food but the prices sure have gone up. It is still the best salmon plate for the price. The customer service was really friendly, they actually bring your food to you at your table.“
Customers` Favorites
“It was ok. I'm from Savannah GA the low country of GA nothing but swamps marshes beaches etc.. nothing compares to seafood down south . n I can get more food for way cheaper. it's pricey for the low portions n the fries taste cheap for $20 at least make homemade fries n use more toppings on the lobster fries the fish I didn't care for either . it's better food than most in Colorado springs but do take your prices down it don't cost that much to make y'all make I promise you I been in the kitchen since I was 12 but this is Colorado .“
Customers` Favorites
“Seafood boil was good, friendly server, clean restaurant“
“Great food!!! Worth the wait!“
Customers` Favorites
““The food here is always fresh and made to order, so everything comes out hot. I appreciated that when I said no hush puppies, they offered breadsticks instead—a thoughtful touch I haven’t experienced at other locations. It really makes me feel like I’m getting the full value of my meal. Before, I would just toss the hush puppies, but now, thanks to Captain D’s, I can enjoy my meal without waste. Thank you for the great service!”“
Customers` Favorites
“Carlos met us at door and knew our names from reservation. Seated immediately. Food was among the best I've had in a long time. The menu is extensive. It would be hard to imagine anyone who couldn't find several things they would want to eat. We liked that their steak sizes started at 4oz. Plus the filet was delicious. I will be back whenever I'm in Colorado Springs. If this was in Denver I would eat there often.“
Customers` Favorites
“Excellent food and great service! Will defiantly be back!“
Customers` Favorites
“Great food and great service!
These guys are always super friendly when we go in.
They have great tacos of every variety (carne Adidas, birria etc).
Everything here is good. You can't go wrong.
Highly recommend.
Oh and their birria pizza is awesome.“
Customers` Favorites
“Hoy ordené de DoorDash y me quedé impresionada con la presentación y el sabor 100% recomendable“
Customers` Favorites
“Absolutely fantastic food. Great service. Welcoming atmosphere. This is our new spot ❤️ Best food we’ve had in the Springs“
Customers` Favorites
“Absolutely the best Mexican food in Colorado! Stopped at their new location on Sinton Rd and it was delicious. The owner and his son were extremely nice and everyone was friendly and very welcoming. The carne asada was mouth watering delicious and the seafood chimichanga was amazing. We had the fried ice cream for dessert and it was melt in your mouth satisfying. We will definitely be going back as often as we can!!“
Customers` Favorites
“Excellent food and service“
Customers` Favorites
“great service and delicious food“
Customers` Favorites
“We have another wonderful experience at this Red Lobster location. We enjoy the atmosphere, food and service. The first time we went, the Manager Tim went table to table to make sure everyone was satisfied with their meal. This last time our waitress Sha're was delightful and entertaining! Our meal was perfect again so I have no doubt we'll be back.“
Customers` Favorites
“Fabulous good! Yellow chicken curry … best ever!!!“
Customers` Favorites
“Went for Valetines day and was very disappointed. We booked with the manager herself and was told if we did not show we would be charged. We arrived and had to wait 90 plus minutes and they cared less. Beware they added a 3% mandatory hospitality fee and a 20% mandatory gratuity. All in all, they persuaded us not to return. 100% focus seemed to be on the business thier profits and minimal to us the patrons. We cued in the waiting area with others who also seemed to be waiting like us for thier over selling.“
Customers` Favorites
“Was a bit of a trick to find (is hidden in the corner of the buildings), but the food was spot-on from what remember from Daegu and Seoul Korea (though they didn't have whole-clove garlic onthe tables, which I kinda missed lol)...definitely give a 9/10 :)“
Customers` Favorites
“Awesome! Very good steak I had the filet mignon with brussels sprouts very tender steak it was very very good and loved Brussel sprouts. We also had chips and queso. They were also very good with a complementary dessert. strawberry Cheesecake.“
Customers` Favorites
“Wonderful food for good prices - manager gave us the “first customer” special - a bottle of sauce to take home and a gift card to return 😊 HIGHLY recommend!! 10/10!!“
Customers` Favorites
“My husband and I love this restaurant. Their food reminds us of back home in the Bay Area. The Mapo Tofu, Beef Chow Fun, Sweet and Sour Chicken, Hunan Chicken, Hot and Sour Soup, and Egg Drop Soup are family favorites.portions are large enough to have plenty of leftovers.“
Customers` Favorites
“Catfish was great and the Korean Bowls!👍🇺🇸🍺“
Customers` Favorites
“Went to this new place for the first time last night. Definitely will be going back. Me and my son love 🍣 sushi. And my daughter can get her ramen noodles. And the prices were great for it being dinnertime.“
Customers` Favorites
“My girlfriend and I took my Dad who was visiting from Wyoming here for dinner. Great food and great service. 5 stars for this place“
Customers` Favorites
“Great vibe. Look forward to going back soon.“
Customers` Favorites
“Since this new Chinese restaurant of Kuan and Han opened up and we tasted their authentic Chinese dishes, we refuse to go to another Chinese restaurant here in Springs unless we really have no choice, but Taos Oriental Cuisine restaurant in Gleneagle is just so amazingly really good! And the servings are pretty large as well. The owners, Kuan and Han, are just two beautiful, wonderful people. We highly recommend this restaurant 👌for their Chinese cooking 😋 dish! 💯 Delicious!
Ps.
And sometimes you can request of what vegetables we want to our orders😋.
God blessed guys! Keep up the great cooking 👌👍😋!
Shane, Samantha and family!“
Customers` Favorites
“Absolutely fantastic food. Great service. Welcoming atmosphere. This is our new spot ❤️ Best food we’ve had in the Springs“
Customers` Favorites
“Our family came here on Father's Day for a family celebration. We were a group of 18 and the staff at this restaurant took phenomenal care of us!! The food was delicious and surprisingly quick!! Highly recommend!!!“
Customers` Favorites
“In town for a show at a nearby venue, we had out first dinner there last night... Great food and a great atmosphere! We'll definitely be back the next time we're in the neighborhood.“
Customers` Favorites
“I took my 4 young kids for lunch and it was really good. I had the General Tso chicken and it was really flavorful, just wish it were actually spicy.. and because it wasn't, my kids loved it. We also had fried rice and lo mein. The egg drop soup was yummy and the egg rolls were crispy, just the way I like it. The service was fast and friendly.“
Customers` Favorites
“This is NOT Kura Sushi. Don’t confuse the two. That said, service was a little slow, but we didn’t feel forgotten. Nothing stood out about the food, but it was still good. I mistook the name for the Kura Sushi revolving sushi bar. This wasn’t it.“
Customers` Favorites
“Highly recommend the Mac N Cheese, and the catfish. Next time I go I'll try more. Food was great, tasted deliciously fresh and home made. Large portions too.“
Customers` Favorites
“Food was simply amazing. Rick took great care of us. High quality dining experience.“
Customers` Favorites
“I have been here twice now and the food is better every time. Amazing and friendly service. Affordable and the deserts are to die for!!!“
Customers` Favorites
“We love the variety of food offered. We highly recommend everything on the menu.“
Customers` Favorites
“Awesome food. Great!!! 😁🤗“
Customers` Favorites
“Amazing food and amazing staff! Timothy and Katie were phenomenal! We ate here Thursday night and got to have Tim as our server. He was so good we decided to stay an extra night just to come back for dinner tonight! We will be back again the next time we are in the area!“
Customers` Favorites
“Friendly and polite staff members. Quality of food is really good. Plenty of parking since it is located in a plaza. I had a positive experience at this restaurant. I am definitely going to come back and have good here again. I do recommend this place.“
Customers` Favorites
“I really couldn’t recommend any place as much as this one!! The food was completely amazing. The service was beyond top notch. I walked away feeling like I made new friends. I can’t wait to go back, this is my favorite place. Thank you to the staff that was so kind and attentive and helped us celebrate my birthday. I will see you all soon.“
Customers` Favorites
“I really couldn’t recommend any place as much as this one!! The food was completely amazing. The service was beyond top notch. I walked away feeling like I made new friends. I can’t wait to go back, this is my favorite place. Thank you to the staff that was so kind and attentive and helped us celebrate my birthday. I will see you all soon.“
Customers` Favorites
“I truly only review if it’s SUPER good or SUPER bad. I’m honestly so shocked at the overall review. We’ve spent time in San Diego so we know good Chinese food and THIS is GOOD Chinese food!!! the prices are reasonable and the food is incredible every single time we order! I’m excited for when we order a full duck from them one day!! I have never been disappointed with this place! Highly recommend
The ONLY thing I would say is their house hot mustard could be a little thicker and stronger!“
Customers` Favorites
“Austin is the best manager! We always enjoy the fabulous meals and wonderful service! Especially the Johnny Trio! 😋“
Customers` Favorites
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“Food is awesome!!! So are the nice people who work there.5 ⭐ all the way!!“