“I ordered from DoorDash not knowing that jimmy John’s had changed their style of wheat bread to a flat sandwich bread instead of a roll. When I went in to ask for my sandwich to be put on a white roll instead they were kind, helpful, and speedy. I very much appreciate their handling of the situation.“
“I usually will order a sandwich online with their app. There's almost never a wait when I go to pick it up, though there have been a couple of times recently where a wait was necessary. But, it's not really the staff's fault when they get that busy. They're all pretty friendly there, too. No complaints, really.“