“I’m an idiot and ordered my lunch from the wrong jimmy John’s today. They told me they would hold it, but when I got there after work they made me a brand new one. They couldn’t have been nicer about my mistake, I made sure to give them a good tip.“
“Wow I can't say enough about the professionalism, customer service and amazing toasted sandwiches at this Jimmy Johns. I had a not so great experience and shared the information with the manager to try and help and they responded with interest and a desire to try and correct going forward which is really all I'm interested in. If I have a bad experience that's life it happens but I try and see if there's an opportunity for a correction so possibly someone else doesn't have to experience the same. And the new toasted subs are Spot On! Quiznos back in the day was amazing and these are as good. Highly recommend toasted chicken ranch which was perfectly proportioned, hot, with loads of chicken. Well done!“
“We eat here on occasion. Everytime we have eaten at Jimmy's John's it has been very good. Never had a problem. If I had a complaint, it would be the tomatoes. They are sometimes ok, and other times not ok. But I get that at any sandwich shop. So I don't get tomatoes on my sandwich. That's an easy enough fix.
I have always loved Jimmy John's.“
“I ordered for delivery on the mobile app and almost an hour later I didn’t see anything delivered and when I tracked the order it didn’t say delivered, so I called to check on the order. They were incredibly helpful and got a new order sent out to us. When the new delivery showed up it turned out the other sandwiches were out there already I just somehow completely missed them. Needless to say I was really embarrassed by my mistake, I still am haha. But they were kind and helpful and the sandwiches from here are always great!“