“Great customer service, great selection of frozen treats. Friendly and did great with our ice cream social“
“Very friendly and what a great couple to host we hired them for our town football team as a pregame treat and their ice cream was phenomenal!!!! Highly recommend, looking forward to booking for my personal use in the near future. Ice cream is my weakness and they definitely pass the test .10/10“
Customers` Favorites
“The best ice cream! Very unique flavors and best customer service“
“Iconic miniature golf, brings out your inner kid; low key excellently maintained old school course but keeps you challenged for the full 18 holes. Phil & Pat are great hosts. If you lose don't forget the ice cream ? facility attached to the course, perfect finish to a perfect outing.“
Customers` Favorites
“highly recommend , clean place and safe, very colorful decor inside.“
Customers` Favorites
“I recently moved to Hartford not too long ago from Manchester, and this is the best Rita’s I’ve ever ordered from. Though I’ve never been in the store myself yet, they have been super accommodating and sweet through DoorDash. The management team is very kind! If they don’t have something they will let me know as soon as I place the order. All in all, please order from them. You won’t regret it.“
Customers` Favorites
“I really enjoyed the blood orange ice cream with dark chocolate chunks. I got it topped with pecans- what a great combination. The ice cream was fresh and creamy, and it was a BIG two scoops. Perfect to satisfy my craving for ice cream on the way home from vacation.“
Customers` Favorites
“Delicious hand crafted ice creams and top notch service! Their crepes are also amazing, the chef is a wizard.“
Customers` Favorites
“Great dinner! Loved the new chicken mozzarella sandwich.“
Customers` Favorites
“Pleasant staff and Excellent ice cream. Many flavors and they are all equally good. Highly recommend!!!“
Customers` Favorites
“Ice cream isn’t TOO cold while being probably the softest Ice cream ive ever had. Despite being soft, didn’t melt overly quick and the softness made it easy and quick to eat as well. Their flavor graham central station tasted like honey grahams which are way better than standard graham crackers. Workers were also super nice and accommodating. Only thing I’d change is if they had a vanilla brownie flavor I would’ve gotten that instead, but I’m not complaining because their chocolate brownie ice cream still tasted incredible. Would’ve took a picture but finished in less than 5 mins. 7 stars“
Customers` Favorites
“You can never go wrong with Grassroots Ice Cream!
I will say I am more partial to the street food side of the restaurant, their ice cream is very good too. They always have a wide variety of flavors and you can get any flavor made into an ice cream sandwich which is pretty cool. I recommend checking out grassroots for dinner and dessert next time you are in the area! They have multiple locations as well (I am biased towards their Granby one as the food there is a bit more consistent!)“
“best fresh vegetables and very good prices. In addition, a very kind, helpful, and honest staff.“
“we went earlier this season with the kids.. fantastic...husband like the "extra thick" shake. grandchildren got kiddie cups with super generous portion. All portions were generous AND Delicious. tried to go again...but on days it wasn't open or too late. maybe this week! Nice,nice addition to our neighborhood.“
Customers` Favorites
“The snoballs are delicious! Love having a wide variety of non-dairy options. I tried the Piccadilly, the sour apple, and the Berry Nerdy, all very tasty!“
Customers` Favorites
“The girl that was working today 17/ September 2025, at 6:30pm was so nice and kind to me, she made my first experience at a Ben and Jerry’s very good and I plan to come back! She deserves a raise and she’s very sweet and was very quick with making my order, she was also very patient when I asked for a few samples since I’d never been here before!! 10/10“
Customers` Favorites
“So many choices , not enough days in the summer“
Customers` Favorites
“Took my daughter for a treat today after the movies and it was delish! Loved the variety of froyo/sorbet flavors and there were so many topping options! Will be back with the rest of the fam soon for sure!!“
Customers` Favorites
“When ever I want some delicious and healthy juices I always thing of Chrissy. I buy bulk but they never last too long I drink most of it in no time. It’s just that delicious 😋 especially the Mango Pineapple one of my favorites“
Customers` Favorites
“Despite the fact that my area has Friendly's Ice Cream, Foster's Ice Cream and Dairy Queen (all wonderful brands), we seem to gravitate to Carvel. The store smells remarkable (no fried food smell), the sheer simplicity of the menu (ice cream, ice cream and more ice cream) and they have the best soft-serve. Plus 2 for 1 sundaes on Wednesdays makes it a irresistible destination.“
Customers` Favorites
“Great small owned business! Ice cream was good and they pile it on! Variety of toppings and the smoothie was Amazing! They have sit down options and the customer service was 10 out 10. Will definitely be returning as it was a nice quick outing with the kiddos and they all enjoyed.“
Customers` Favorites
“I love how organized they are weather is in person or online orders they make tour order exactly how they look and yes sometimes it be busy and you have to wait a little but they are so kind and make sure that you are satisfied with your order before you walk out the door.“
Customers` Favorites
“I love coming here. My go to order is the egg and cheese wrap with peppers and onions and the vegetable wrap. The workers are all very nice, patient, and friendly. I highly recommend them. The taste is fresh, healthy, not salty or anything like that, which is very important to me. Shout out to Axa for waiting after hours for me to collect my order because I was stuck in traffic ❤️“
Customers` Favorites
“The kids love the ice cream. Employees are always attentive and the ice cream cakes are really good.“
Customers` Favorites
“Overall, Ben & Jerry’s is a great spot to stop by for a scoop of ice cream! it’s been a staple of W. Hartford Center for many years now, and I’m grateful that it’s maintained such a long-term presence. The staff are always friendly, kind, and very efficient! The price is a little steep, but so is everything in West Hartford these days.
Overall, there’s a good selection of ice cream! I consume only dairy free ice cream, and usually they will have at least 2 to 3 flavors. The selection of dairy ice cream flavors is more expansive, and they truly have something for everyone in terms of taste. Their shakes and smoothies also looked delicious as well!
Unfortunately, the line is usually extremely long in the summer. The last time I was there, in late June, the line stretched all the way out the door. There were only two employees working, and they seemed quite young. They were doing a wonderful job, but it looked like a lot to juggle. In the warmer months, it may be helpful to staff more people due to the sheer volume.
I wanted to mention something that occurred at my last visit that concerned me. The line was extremely long. The couple in front of us had two medium-large sheepdogs. The dogs were extremely anxious and nervous being in such a long line and in a small and cramped space. They were clearly not doing well. A staff member kindly asked the couple to bring the dogs outside. They were obviously not service dogs as they had no vest or badge and were clearly not trained to be calm in stressful situations. The couple then proceeded to lie and say they were service animals. The staff dropped it, but I feel that a sign may be helpful for the front door stating service animals only. It was uncomfortable to see these dogs in distress in such a small shop, they were whining and very anxious.
Just wanted to give my feedback! Keep up the good work (-:“
Customers` Favorites
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“WE only discovered this branch of the Frisbee group late in 2021, but we are devoted fans now. First off, the ice cream was voted some of the best in CT ( via the Newington store) by Channel 3-TV subscribers. Next, it is the only source for No-Sugar Added ice cream in the Bloomfield area. And the site is lovely, despite the farm now being inactive. There is corn-hole for the kids to play on the spacious lawn, and plenty of parking. Finally, they keep the farm-store open more months of the year than most places, roughly April to November. We can count on a great dessert more than half of the year at Frisbee's .“