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“It's Easter 2026 and decided to get some sweet treats, so of course I went to Starbucks. I sweet, lovely voice greeted me, took my order and sent me to the window. I got there, and the most pleasant person handled me my order. I was pleasantly surprised by the kindness of his voice. Now, I'm going to really enjoy my sweets. 5 starts for customer service.“
“I was in Danbury for a week on business and this was the closest Starbucks to my work - in the mall - and I was never much of a Starbucks person until I came here. Not only was my experience here the best, but the store is clean, organized, the staff is friendly and willing to help; smiling and just top notch! I go back to Boston tomorrow, and if the Starbucks crews up there was anything like this one at the Fair Mall lvl 2, I’d be at those daily. I was in Danbury for a week and made a point to come in everyday. I’m officially a VIP forever customer. Thanks to Juci.“
“Honestly, the best Starbucks in Danbury. This location on Mill Plain Road is incredibly reliable and always quick with their service. The staff is genuinely friendly, they greet you as soon as you walk in and make a point to say goodbye on your way out, which makes the whole experience feel welcoming and personal. I’ve been coming here for years, and the consistency has never changed. Great drinks, efficient service, and a team that clearly cares about their customers. Absolutely recommend this Starbucks to anyone in the area!“
“I bought a cortado the gentleman at the drive thru window. Wow! Clarity & the ability to relate and Understand! Did not get his name EXCELLENT customer service! I had to drive 45 minutes for a great cup of coffee!What a worth it drive. And it is a good cup of coffee. Good thing I didn't look at the reviews..Thank you team on October 8“