Dunkin' Donuts in Monroe

“This dunks can get busy at times, but they really do move things along. The staff is very friendly, and the place has a nice clean updated feeling since it was renovated.

If the drive-thru line is particularly long, just go inside, you will get served much faster.“

“I Hope the owner sees this message as it is a privately owned establishment. I was there this morning at 6/6/25 - I was outside in the car waiting for someone to take my order. No one came and cars were backing up in back of me so I went in to order. Originally I was going to order an avocado toast but seeing the line and the frantic girls in the back I made my order a large coffee and a donut. There were three girls back there. Ashley - who is lovely and two other girls. It is NOT fair to have 3 people on a main strip during morning rush hour and expect them to do drive through, phone in and standing in line orders. You at least need one other person to manage the cash register and let the other girls do the cars and the phone in orders. They were yelled out (one man told them they SUCKED and that he would never come back) - I honestly have always had great service here and you absolutely need to get a college kid who is home to help you!! Your DD and the Newtown DD are usually awesome. Please get the help your ladies need so that Ashley isn't running around with her head off the charts and the other girls losing it as well - at least for the morning hours. I am a retailer as well and small business owner - and it pained me to see people getting frustrated and your girls getting verbal abuse. I am sure there are people that would take a job even for the summer.“

“We just stopped in to this location on our way home and we can’t say one bad thing about the place. My husband had a little mishap in the parking lot- dropping his coffee all over the car he JUST purchased and the employees went above and beyond to help us out. They were so kind and welcoming- way better than any Dunkin by us. We were there at 9 am on 1/13/25.“