2.4
Poor
146 Reviews
100 Main Street North, Southbury
Customers’ favorites
- Kid's Build Your Own
- Chips & Guacamole
- 16 Total Chips
- Burrito Bowl
“Does the management at the Southbury location even care? Like at all? I've tried to give this location multiple chances, but this has to be one of the dirtiest and ill kept establishments that I has been to. It's almost unbelievable. I mean all the tables and floors in the seating area are filthy, even when they aren't busy. Behind the counter where is food is prepared is even worse. food and trash all over the counters and floor. On each visit I see zero effort from any employee to make any attempt at cleaning. instead they are all chatting away in the kitchen area. It is beyond ridiculous. I've worked in kitchens before, if the area visible to customers is that bad, then you better believe the area you can't see is worse. To top it off, on our $15 bowl, there was maybe a spoonful of chicken, 60% rice, and almost zero veggies. paid an extra 2.90 for guacamole, and got zero guacamole. Complete waste of money when compared to literally any other Chipolte that I have ever been to. DEAR MANAGEMENT.......DO BETTER, or admit defeat and move on..”