Starbucks in Waterbury

“I stop at this Starbucks on West Main every single day, and Camila consistently provides outstanding customer service. No matter how busy it gets, she is always pleasant, professional, and welcoming. She moves with purpose, stays on top of everything, and still manages to treat every customer with kindness and respect.

It’s rare to see someone maintain such a positive attitude day after day, but Camila does exactly that. Her work ethic and friendly personality make a difference, and she’s one of the reasons I keep coming back. Starbucks is lucky to have her on their team! ☕️👏🏼“

“So pleasant and accommodating from the greeting when you enter the store to the wishes for a good day ahead. They honestly make you feel like family here. The service is quick and consistent. The workers here work as a team and make a point to know you by name. They value you not only for your business but you as a person. I order the same item every morning and it tastes spot on. My compliments to the store manager and team. You are all the best. I wouldn’t think of stopping anyplace else but here for my morning espresso treat. Thank you all. This Starbucks is the best.“

“Service was excellent. Coffee turned out just the way I wanted them to make it. Barristas took the time to tell me about a lot of the other products and gifts they had displayed for the holiday season. They were also very personable and nice to talk to. It was a great experience at this location which I don't always see at other locations. They got an A+ from me.“