Customers` Favorites
Customers` Favorites
“This Dunkin’ is beautiful! It made my day to have such friendly service from the manager Millie. Every time I am in the area, I look forward to going in to chat with her. She takes pride in the store and her customers. It’s hard to find wonderful customer service these days and glad to see that Millie teaches her team to be as wonderful as she is! Great job Millie!“
Customers` Favorites
“I went here for the first time this morning. I used my mobile app and when I got there it was ready! More importantly the gentleman who greeted me was so happy and kind! Thank you for putting some much needed sunshine in my day!!“
Customers` Favorites
“This place is incredible!! I love the atmosphere and the kindness everyone has shown there! Soo excited to get donuts this morning!!“
Customers` Favorites
“The Donuts are tremendous, but unfortunately the employees here lack customer service skills. More than once I've waited in line for 15-20 minutes and not even be greeted...... No good......“
Customers` Favorites
“Fast friendly and efficient. They had everything ready including my sandwich before I even paid! Very minimal conversation, but that was a good thing for this time in the morning. Just saying it so you don’t walk in expecting to have one. As far as Sunday morning pick-me-up coffee goes? 10/10.“
Customers` Favorites
“My son and I stopped in after the article in the newspaper. We have to say, you have the best donuts in Connecticut! We live in Watertown but will definitely make another trip down to Wilton or your new Bethel location, when it opens. Your staff is fantastic! All the customers coming in were regulars. That’s how you know you found a gem of a place!“
Customers` Favorites
“My son and I stopped in after the article in the newspaper. We have to say, you have the best donuts in Connecticut! We live in Watertown but will definitely make another trip down to Wilton or your new Bethel location, when it opens. Your staff is fantastic! All the customers coming in were regulars. That’s how you know you found a gem of a place!“
Customers` Favorites
“Always use convenient drive-thru service. Well situated store, easily accessible. Service quality is subject to today's life complexity. Too many available food options coupled with speediness often causes ordering errors. Dunkin' needs to fix this! Maybe have window server quickly review your order before placing? Starbucks uses real-time display screen as order is given... so customer \"helps\" server correct errors!“
Customers` Favorites
“Then we drive to the drive-thru, Heading off to the drive-thru, We're approaching the drive-thru, Getting close to the drive-thru!, Almost there at the drive-thru, Now we're here at the drive thru, Here in line at the drive-thru, Did I mention the drive-thru? Drive thru......Drive thru...........“
Customers` Favorites
“Clean, welcoming atmosphere. The order was prepared correctly and quickly!
It's Dunkin. So you know what you're going to get.
Vegetarian options: Other than hash browns, nothing vegan for food which is very strange for 2024. Coffees and drinks have vegan options though.“
Customers` Favorites
“Dunkin has a consistent product - love the Cold Brew“
Customers` Favorites
“I looked for the comments before coming and when I decided to come, everything was good, the attention 10/10 - food 10/10 - place 10/10 I asked for my drink and the cashier's colleague listened to it and in less than... 30 seconds? It was ready and good....regarding the reviews in line and when he gets to the checkout he thinks what to eat) 2 they are not robots!! no flash!! If you have an order, they will give it to you in the order of the order queue.-3 The conditions of the rein deteriorate over time, maybe there is not much budget (but why take photos of all the old parts? Is everything fine at home? )-4 complain about the "rude" or "ignorant" attention but you get up and go to your office while they have been there for hours and with PEOPLE WHO THINK THEY HAVE TO GIVE THEM THINGS 3 SECONDS AFTER ORDERING !!! -4 It is not the worker's fault if they make a mistake WHEN YOU CHANGE THE ORDER MORE THAN 3 TIMES BECAUSE YOU DON'T EVEN KNOW WHAT YOU OR YOUR FRIENDS WANT. -5 You get angry because your order takes a long time... well that happens when you SEE A BUSY STORE AND STILL ORDER MORE THAN 6 THINGS!! -6 Why do you only say when ordering "medium coffee" or any size? They literally have many ways to prepare coffee and you expect them to guess what you want without saying just that? When you were little you hit your head a lot, right? -6 Speak clearly, the cashier is not a lip reader to understand you with a low voice!!!-7If you want to talk, call your partner or a friend BUT DON'T BE ANGRY BECAUSE THE CASHIER FOCUSES ON HIS JOB AND HE DON'T WANT TO TALK TO YOU!!!!--8why do some flirt with younger workers? ☠️ .-9 You don't like the prices? Perfect!!! Contact the owner of the company himself and give him proposals to lower them BUT THE WORKERS ARE NOT TO BLAME!!! (imagine being that person who can't pay 10-20 dollars of your own money ahahahaha)-10 can you tell your children to stop messing up what the workers tidy up and clean?...please-11 if the workers don't clean some parts...isn't it because they are busy making large orders or lots of them?...I'm just saying in case you didn't notice.-12 If I were you I wouldn't fight that worker...(that guy seems like a hit sends you to sleep)-13 if you notice something instead of writing it here or talking about it in a place other than the store you criticize... well, I think it would be better to inform the workers of what they neglect... right? -13 The fact that they are not Americans does not mean that you have to treat them badly...mentally retarded. conclusion: store 10/10 -some customers 0/10 improve yourself subnormal.“
Customers` Favorites
“Quick drive thru
Parking: When it's busy in the morning, it can be somewhat difficult to get a spot, otherwise it's not bad.
Kid-friendliness: Can definitely bring the kiddos in to eat. Not too many tables though.
Wheelchair accessibility: There's a ramp to get inside and the tables are spaced apart enough for a wheelchair to fit comfortably.“
Customers` Favorites
“The doughnuts were very good, better than other Dunkin Donuts in the Fairfield/Bridgeport area. For example, the jelly doughnuts had been allowed to raise sufficiently so that they were light & airy instead of dense & chewy. They were also filled with enough jelly: not overly generous and not just a little squirt. The staff was also very courteous & helpful.“
Customers` Favorites
“The Dunkin location in Southport is AMAZING! Everything I order from this location is super fast and is perfectly made! Never NEVER been to a Dunkin that has been so well run! Cheers to the manager(s) and all of the wonderful staff!!“
Customers` Favorites
“Nice,Clean and fast Service.“
Customers` Favorites
“The manager( named- junior) at this Dunkin' location is fantastic! They are professional, approachable, and ensure the team delivers excellent service. It’s clear they care about both the staff and the customers, creating a welcoming and efficient atmosphere. Great leadership makes all the difference—kudos to the manager and the entire team!“
Customers` Favorites
“Enjoying the best coffee !“
Customers` Favorites
“El café, muy buen ambiente“
Customers` Favorites
“Dunkin's incorporation of an ice cream store offers a diverse menu and maintains high-quality products, providing an enjoyable experience with a variety of coffee and ice cream choices. The service is efficient, and the location is convenient. However, the merger has led to cramped space, particularly noticeable on a rainy day visit when the indoor entrance was wet and unmonitored, posing a slip hazard. Although the issue was reported to a staff member, the slow response to this safety concern could be risky, highlighting a need for better safety measures to enhance the overall customer experience at this dual-function location.“
Customers` Favorites
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“The Doughnuts and the muffins!!!“