Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
555 12th St NW, Washington
(202) 347-7100
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly
It was good sandwiches und drinks 🥤 🥪
Young lady that dressed my sandwich was so nice so helpful and was very patient with me when I didn't know what to put on my sandwich please tell her I said thank you so much from ms Kimberly.
Young lady was very rude and loud would not let me tell her what I wanted I ordered 3 sandwiches and she was loud rude and rushing me and my kids but other than that this place was very clean and nice especially the guy .
Menu
Hours
| Monday | 9AM - 7PM |
| Tuesday | 9AM - 7PM |
| Wednesday | 9AM - 7PM |
| Thursday | 9AM - 7PM |
| Friday | 9AM - 7PM |
| Saturday | 10AM - 7PM |
| Sunday | 10AM - 7PM |
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Potbelly is a popular restaurant known for its consistent and delicious sandwiches, such as the classic sandwich, along with soups. Customers appreciate the friendly and kind staff, which creates a welcoming atmosphere. The service is generally quick and efficient, even during busy times, with staff members often stepping in to keep things moving smoothly. The store manager is praised for her genuine kindness and willingness to help, going above and beyond to ensure customer satisfaction. The restaurant offers a spacious and inviting environment, making it a comfortable spot for takeout or dining in. Toppings are kept fresh, adding to the overall quality of the food. Prices are considered fair and reasonable, providing good value for the quality offered. While most experiences are positive, there was an incident where an order did not arrive, and it took multiple calls to resolve the issue, with some staff showing a lack of professionalism. Despite this, the overall impression remains that Potbelly is a reliable and friendly place to enjoy a quick, tasty meal. Many customers return regularly, highlighting its consistency and good service as key reasons.