Chipotle Mexican Grill in Jacksonville

“This is a wonderful place! It’s clean, well-organized, and the staff are very welcoming. The atmosphere is comfortable, and the service is excellent. You can really tell they care about their customers. I would definitely visit again!” 🌟“

“I'm the last week.. I'm not a liar. I've been to chipotle around 9 times. $10.70. it's always leftovers in my bowl 🍜... It takes around 3 minutes and I'm walking out the door food in hand... But just to be greedy 😜😞 🤔..can we try some yellow rice, and please, strawberry, watermelon 🍉 or blue berry 🫐 milkshake..on the menu.. VAMp 🦇 AKA greedy GOD BLESS..“

“My family loves Chipotle, but this particular store always seems to be out of food. I'm not sure who the manager is these days because they keep changing them, but come on, let's do better at keeping food going and cooking. The past 4 visits, we've had to wait for either rice or chicken. If those are your most popular items, why not keep cooking them? Why do customers have to wait because you're not proactive about the situation?“

“Chipotle, in recent years, kinda fell off its game, imho. Menu didn’t really change, yet prices kept rising and rising. I’ve always said they should make quesadillas. They have everything to make them, so why not? Finally, they put it on the menu!! But unfortunately it’s only for online app ordering or online order. Just add it to your retail store menus Chipotle!! I know it sells well. I know they are trying to get some traffic through online, but that’s what innovation is for. Come out with new products more often! Quesadilla was awesome. I normally hate flour tortillas, not traditional Mexican by any means. But Chipotle is on point with theirs. They are chewy, less raw tasting, and have a unique texture and flavor. Definitely give these a try!! Corn salsa has also always been a favorite of mine.

Vegetarian options: Menu is practically half vegetarian. Sometimes I even get the vegetarian offering. Chipotle also offers vegan tacos and burritos, chips and salsa, drinks.

Parking: Plenty of available parking. Most locations are like this. No need to worry. Fellow customers are usually in and out quickly.

Kid-friendliness: Have small portions with chips and salsa or guacamole for kids. Soft or hard tacos. What kid doesn’t love tacos?!?!“

“I had soft sell barbacoa tacos. Meat was great. Soft shell wasn't hot enough. Music was way too loud to enjoy pleasant conversation while my group ate. The staff were very friendly and knowledgeable. The service line could have been cleaned up with too many spent dishes by the cooks.“

“Great location and a consistently good experience. The restaurant is clean, the food is fresh, and the team is friendly and efficient even when they’re busy. You can tell the staff works hard to take care of customers and keep everything moving. Always appreciate the positive atmosphere and great service. Highly recommend this Chipotle.“

“Chipotle has always had fresh clean food...although they are pricey. I would also suggest putting an option on the checkout card machine to tip the workers. Most people do not carry cash. And those workers do a great job and work extremely hard.“

“Mark the manager was EXTREMELY helpful. For some reason I can never order the quesadilla online but it’s digital only and any other chipotle I’ve been to always tells me there’s no way I can get it besides ordering from the app. Mark and his team actually tried to help me and when they saw I wasn’t able to they still made it for me and were so nice about it. I haven’t been to chipotle in almost a year because the last experience I had bc of this issue was so horrible. They’ve got me as a customer forever. Thanks ?“

“I think this is one of the better Chipotle locations in town. Portion sizes are great. The staff are really nice. The wait is very short to get your food compared to other Chipotle locations. I was hesitant to put a good review because I don't want the line to get too long when I go! :D“

“I love this new guy Antwan they put here I think he’s the new General Manger. I go here three times a week and I can definitely see the effort. he is the FIRST person to come to my table and check on us to see how was the food and did we need anything. I definitely had to get his name. Also the food was much fresher and the team
We’re way more organized. I went and told my co workers. Finally chipotle did something right.“

“Honestly, I love this location. I never have any issues. My order is always ready & correct upon arrival. I never get sick from the food. (Has been an issue at other locations.)

Bathroom & dining area is always clean unless they're in the middle of a rush. Everyone I've ever interacted with has been friendly & cordial. This is my go-to location in Jax from now on. 🎯

Tips were rolling into today. These guys deserve it. Thanks for having integrity & making it an enjoyable experience for local patrons. Means a lot in this day & age.🤝“

“This chipotle restaurant at the St Johns town center is the best ever. People are friendly and they will work with you and give you what you need to make you happy. I am very happy with this chipotle at St Johns town centre, and it is worth the trip every time I get to go“

“I have been to this location numerous times with many different managers. Today, I was astonished by the team work the crew had and the cleanliness of the bathrooms. Normally public restrooms are tidy, but rarely do they smell clean. This one was both(female/woman/girl). On top of that, the crew worked very well together. There was no conflict, just genuine enjoyment of each other's company.“

“I come to this Chipotle pretty often, and I have to give a special shoutout to Matthew! He is hands down one of the best cooks here. Every time he’s working, the food is fresh, flavorful, and cooked perfectly. You can really tell that he takes pride in what he does, and the consistency is something I definitely notice as a regular customer. Great employees like Matthew are one of the reasons I keep coming back. He deserves to be recognized for the great job he does!“