Pollo Tropical
$ • Chicken, Chicken Shop, Latin AmericanAbout Pollo Tropical
Customers' Favorites
Crispy Chicken Platter - With Rice and Beans
Sweet Plantains and Rice and Beans
Roasted Chicken Family Meal
Chicken Tropichop
Grilled Chicken
Cuban Sandwich
Mashed Potatoes
Tropical Trio
Chicken Wings
Yellow Rice
Pollo Tropical Reviews
290 ratings
Share your opinion about Pollo Tropical
They’ve added delicious new items to their menu Like four types of Cuban sandwiches and Churasco grilled beef tender strips absolutely yummy
Small portions on everything.
I don't have any.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical serves good food, but inconsistent experiences have led to disappointment. Orders can be placed through the mobile app, drive-thru, or delivery. Some customers have reported small portion sizes, such as the cheesy yuca bites, and poor desserts, like the tres leches cake. On the positive side, the restaurant's emptiness can make for a pleasant dining experience. The staff, especially Bryan, are known for their excellent and friendly service, making up for some of the restaurant's shortcomings. Customers appreciate the generous amount of sauces given without hesitation, and the plantains are also considered good. Many reviews highlight Bryan's kindness and attention, as he ensures the correct condiments and cutlery are included with orders. However, there have been frequent issues with getting the correct food, especially with the pollo pork duo, where pork is often forgotten, resulting in smaller meals. Despite these inconsistencies, the welcoming staff and tasty sides help maintain a good overall impression, with many customers expressing gratitude for the service and planning to return.