Pollo Tropical
$ • Chicken, Fast Food, Latin AmericanAbout Pollo Tropical
Customers' Favorites
Avocado Cilantro Tropichop - Crispy
Chicken with Black Beans and Rice
Half Chicken with Rice and Beans
Regular Ropa Vieja Tropichop
Chicken Tropichop Made Well
Yellow Rice & Vegetables
Chicken Caesar Salad
Grilled Chicken
Sweet Plantains
Cuban Sandwich
Pollo Tropical Reviews
289 ratings
Share your opinion about Pollo Tropical
Maria provides excellent customer service; she is the kind of person whose hard work and dedication keep us coming back to this establishment. The work Maria performs with such efficiency is truly important, which is why I wanted to recognize her efforts. Excellent job, Maria—you make Pollo Tropical a pleasant place to visit.
Great food
I like pollo
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical is a restaurant that offers a good dining experience. Known for its crispy and moist chicken, the restaurant also features fresh and crisp vegetables. While the food is consistently good and the line moves quickly, some recent reviews suggest that the quality has varied. Customers have noted that they have experienced lower quality rice and overcooked meats at times, although the plantains remain amazing. The mobile app allows for easy pickup, and the staff generally provides outstanding service. Many customers appreciate the kindness of the staff, especially a team member named Elizabeth, who has been recognized for her welcoming attitude. However, there have been concerns about the motivation of some workers, indicating that service can be inconsistent. The restaurant is also noted for being kid-friendly, with chairs suitable for younger guests.