“I want to give a special five-star review to Josiah, the manager. I recently had an issue at Chick-fil-A for the first time ever, and Josiah handled it with professionalism, kindness, and genuine care. Every time I come in and have an interaction with him, he is consistently kind, welcoming, and professional.
He is always smiling, clean, well-groomed, and makes you feel like he genuinely enjoys helping people. He has that true Chick-fil-A spirit, always saying “my pleasure” and treating customers with respect. Great customer service starts with great leadership, and Josiah is clearly a great manager. He deserves recognition for the way he represents Chick-fil-A and takes care of the customers. Five stars, without a doubt!“
“So today I went into the Deerfield Beach Chick-fil-A and I'm wondering if there's new management there. They're just a number of things that stood out to me today and I've been in there a lot before. Every time the door opened and we walked in someone behind the counter said welcome in. It was a very cheerful greeting and just spoke of customer service. The food order came very quickly. Not that Chick-fil-A is slow, but this one has been slower than usual in our experience. It's not one of our favorites but then when I was leaving the restaurant, the young guy that was on the floor keeping things clean open the door for me I said thank you so much and he said my pleasure. Somethings changed at this Deerfield Beach Chick-fil-A. I guess we'll have to see if it keeps going but for now five star review for you.“