“Talk about customer service! ? My order arrived (while incredibly quick and hot) with a slight error. I’m not one to call in requests, but their crust is literally my favorite part and that was the hiccup here. ? The gentleman who answered was so kind, understanding and downplayed my embarrassment of even making the call, stating he’d rather I call so they can make it right. And right, they did. He apologized and immediately remade the pizza. Better yet, he delivered it himself personally! I’ve always loved Papa John’s but consider me a life long fan after that experience. Kindness (and a good crust!) can go really far! ?“
“I was so excited to have a location that delivers to the area, but my first order showed up with blue cheese instead of ranch. ? Nice delivery guy, fast and tasty, but guys, please pay attention to the sides before you leave. I’ve been a delivery driver and I know it’s on you to get that stuff right.“