Chipotle Mexican Grill in Jacksonville

“This is a wonderful place! It’s clean, well-organized, and the staff are very welcoming. The atmosphere is comfortable, and the service is excellent. You can really tell they care about their customers. I would definitely visit again!” 🌟“

“I'm the last week.. I'm not a liar. I've been to chipotle around 9 times. $10.70. it's always leftovers in my bowl 🍜... It takes around 3 minutes and I'm walking out the door food in hand... But just to be greedy 😜😞 🤔..can we try some yellow rice, and please, strawberry, watermelon 🍉 or blue berry 🫐 milkshake..on the menu.. VAMp 🦇 AKA greedy GOD BLESS..“

“My family loves Chipotle, but this particular store always seems to be out of food. I'm not sure who the manager is these days because they keep changing them, but come on, let's do better at keeping food going and cooking. The past 4 visits, we've had to wait for either rice or chicken. If those are your most popular items, why not keep cooking them? Why do customers have to wait because you're not proactive about the situation?“

“Chipotle, in recent years, kinda fell off its game, imho. Menu didn’t really change, yet prices kept rising and rising. I’ve always said they should make quesadillas. They have everything to make them, so why not? Finally, they put it on the menu!! But unfortunately it’s only for online app ordering or online order. Just add it to your retail store menus Chipotle!! I know it sells well. I know they are trying to get some traffic through online, but that’s what innovation is for. Come out with new products more often! Quesadilla was awesome. I normally hate flour tortillas, not traditional Mexican by any means. But Chipotle is on point with theirs. They are chewy, less raw tasting, and have a unique texture and flavor. Definitely give these a try!! Corn salsa has also always been a favorite of mine.

Vegetarian options: Menu is practically half vegetarian. Sometimes I even get the vegetarian offering. Chipotle also offers vegan tacos and burritos, chips and salsa, drinks.

Parking: Plenty of available parking. Most locations are like this. No need to worry. Fellow customers are usually in and out quickly.

Kid-friendliness: Have small portions with chips and salsa or guacamole for kids. Soft or hard tacos. What kid doesn’t love tacos?!?!“

“I had soft sell barbacoa tacos. Meat was great. Soft shell wasn't hot enough. Music was way too loud to enjoy pleasant conversation while my group ate. The staff were very friendly and knowledgeable. The service line could have been cleaned up with too many spent dishes by the cooks.“

“Chipotle has always had fresh clean food...although they are pricey. I would also suggest putting an option on the checkout card machine to tip the workers. Most people do not carry cash. And those workers do a great job and work extremely hard.“

“Mark the manager was EXTREMELY helpful. For some reason I can never order the quesadilla online but it’s digital only and any other chipotle I’ve been to always tells me there’s no way I can get it besides ordering from the app. Mark and his team actually tried to help me and when they saw I wasn’t able to they still made it for me and were so nice about it. I haven’t been to chipotle in almost a year because the last experience I had bc of this issue was so horrible. They’ve got me as a customer forever. Thanks ?“

“Chipotle is one of my go-to spots for a fresh and flavorful meal. The ingredients always taste fresh, the portions are generous, and the customization makes it easy to get exactly what I’m craving. The service is consistently quick, and the staff is friendly and attentive.“

“I think this is one of the better Chipotle locations in town. Portion sizes are great. The staff are really nice. The wait is very short to get your food compared to other Chipotle locations. I was hesitant to put a good review because I don't want the line to get too long when I go! :D“

“I love this new guy Antwan they put here I think he’s the new General Manger. I go here three times a week and I can definitely see the effort. he is the FIRST person to come to my table and check on us to see how was the food and did we need anything. I definitely had to get his name. Also the food was much fresher and the team
We’re way more organized. I went and told my co workers. Finally chipotle did something right.“

“This was honestly the best chipotle experience I’ve had. Everyone looked really busy when I walked in so I just sat down to wait for my mobile order to finish. After not even 30 seconds, a really nice younger white guy with curly hair came up to me and asked if I’d been helped. I should’ve got his name, he was great. Got my order within a minute of walking in and it was all fantastic, flavorful, and tender. Really good job today guys.“

“This Chipotle genuinely does have some of the nicest workers, the older white man and the darker man with braids specifically. But this one lady every time i’ve been has been absolutely horrid. The large white lady with brown hair has a terrible attitude and an even worse sense of customer service. This chipotle would be better off without her.“

“My experience at this restaurant was absolutely delightful from beginning to end. The food was exceptional, the staff attentive, and the ambiance was perfect for a cozy evening. I highly recommend it. The food was extremely comforting and light, yet still incredibly tasty.“

“I’m really only giving 5 stars because angelina treated us so good. Despite there being a line to the door, she greeted us with a warm smile and kind attitude. She gave us proper portions of everything we asked, even asking if the amount she put was enough for us. The other individuals on the line were kind as well but the service we got from angelina was superb and we felt compelled to let others know! Great job girl“