Panera Bread in Jacksonville

“I had a quick lunch and was pleasantly surprised by the service and atmosphere in this panera. It was clean and the food was served quickly. The cashier Kayle was really kind and helpful. I struggle with being VERY indecisive and she was patient, kind and very helpful answering all my dumb questions“

“This is the biggest and cleanest Panera I’ve ever seen. They have a full drive thru and a self ordering system. The pastry area is much smaller than other paneras in my opinion, but they did have a lot of options. We couldn’t find any trash cans which was weird so we left the trash on the table.“

“⭐️⭐️⭐️⭐️⭐️
Excellent Service and Sweet Surprise at Baymeadows Panera!

I stopped by the Panera Bread at Baymeadows in Jacksonville and had a wonderful experience. The place was clean, cozy, and welcoming — just what you’d expect from Panera, but with an extra touch of hospitality. The staff were friendly, patient, and efficient, even during the busy lunch hour.

What made my visit even better? I signed up for their rewards program and got a free pastry! Such a nice surprise. I went with the chocolate croissant — flaky, rich, and absolutely delicious.

Whether you’re grabbing a quick bite, meeting a friend, or just need a cozy corner to work, this Panera delivers. Big shoutout to the team here for keeping things running smoothly and making guests feel appreciated. I’ll definitely be back!“

“I want to express my gratitude to this establishment for their exceptional service and professionalism. I accidentally made a payment to the wrong address through a mobile app, and they went above and beyond to help resolve the issue quickly and efficiently. Their dedication to customer satisfaction is truly commendable. Highly recommended!“

“Jessica was super sweet great customer service all the ladies work there are professional and nice they treat their customers right
Food was great like always
I had bad experience with Panera bread at baymedow brittany there and the other lady on the pick up station were so rude and unprofessional she got my order wrong 3 times and than they acted confused so I had to cancel my order there and drove all the way to this location and it is worth the driving .
Thank you Panera bread on San Jose Blvd for the best service“

“It's my 1st time at this location & it's been a while since I've been to Panera. Delaney was the kind, professional, caring cashier who took our order. I misread the menu she was so sweet taking time to explain. Delaney stayed busy cleaning, stocking napkins, trash & back to the register taking orders.
I was truly impressed! Thank you, Delaney, for A Very,Very Pleasant experience.“

“The food is good, but the price you pay for the food at a kiosk to then have to go get your food from the serving counter once its ready is why I give 4 stars overall.
The food is great.
The service, well I only spoke to one employee, and that was to find out where to get the 3.99 soda (fountain drink i paid for).“

“The staff here was attentive, I arrived later in the evening and ordered at the kiosk to make my presence easier on the staff, and the food was done promptly. Unfortunately, I didn't check the bag before leaving the restaurant ? I always check the bag.

I checked the bag when I got home realizing one item was missing from my order, I was worried I would be forced to drive back, and I was too tired for all that. I am 100% understanding when it comes to mistakes ? we all make them.

I called the location, explained the situation, and he offered a refund right there over the phone!! Other restaurants not offering this option, I was very satisfied with the service I received, and I got my money back on my card within a few days!“

“I felt icky eating in here. This crew needs some serious deep cleaning days. I always thought there were “daily detail” jobs (or there were when I worked for Panera!) but the ledges are super dusty, as are the lamp shades, the booths need a serious wipe down, and the carpets under the tables need to be scrubbed or replaced (or at least vacuumed/swept better.) The tables that looked clean all had crumbs and sticky stuff on them (hard to see with the wood grain pattern.) Love the food at Panera, but this one was pretty gross for being one of the newer ones in town.“

“What an amazing experience I had here. I love the food, love the service, and are just absolutely phenomenal. I love everything here, and it's hard to pick out what things I don't like. The employees are super easy to communicate with. They don't give you a hard time. It's just amazing to see that there are places out there like this one. Thank you, I definitely recommend it.“

“Typical Panera. Food was OK. Did come out quickly. Plenty of space. The hibiscus tea is no longer out front like before - not sure why. Lemonade was out. Prices are still climbing every time I go. I am not paying $9 for a cup of soup which is a bummer cause it's really good.“

“Panera bread has organically and ethically derived and sustained food. It is very important to me, as I strive to be healthy. I love their options and coupons, and they are fast and friendly. The one in Jax Beach had a very friendly lady who gave me half a cookie. Whaaat?“