Panera Bread in Jacksonville

“The food is good, but the price you pay for the food at a kiosk to then have to go get your food from the serving counter once its ready is why I give 4 stars overall.
The food is great.
The service, well I only spoke to one employee, and that was to find out where to get the 3.99 soda (fountain drink i paid for).“

“It's my 1st time at this location & it's been a while since I've been to Panera. Delaney was the kind, professional, caring cashier who took our order. I misread the menu she was so sweet taking time to explain. Delaney stayed busy cleaning, stocking napkins, trash & back to the register taking orders.
I was truly impressed! Thank you, Delaney, for A Very,Very Pleasant experience.“

“I want to express my gratitude to this establishment for their exceptional service and professionalism. I accidentally made a payment to the wrong address through a mobile app, and they went above and beyond to help resolve the issue quickly and efficiently. Their dedication to customer satisfaction is truly commendable. Highly recommended!“

“I had a quick lunch and was pleasantly surprised by the service and atmosphere in this panera. It was clean and the food was served quickly. The cashier Kayle was really kind and helpful. I struggle with being VERY indecisive and she was patient, kind and very helpful answering all my dumb questions“

“We got the broccoli cheese soup and autumn squash soup as well as harvest chicken salad and Asian chicken salad and all of it was AMAZING!! The girl that helped us was so nice as well as everyone that was working hard to make and serve our food!! If I could give more stars then I would!!“

“We are in our fifties and were passing through town around lunch time on a Sunday and we stopped here because we had a gift card. Panera's portions seem to have gotten smaller over the years, especially for the price, but we were pleasantly surprised here. The sandwich and soup we ordered were excellent, not skimpy on the portions, and we encountered no problems at all. We would recommend it.“

“Jessica was super sweet great customer service all the ladies work there are professional and nice they treat their customers right
Food was great like always
I had bad experience with Panera bread at baymedow brittany there and the other lady on the pick up station were so rude and unprofessional she got my order wrong 3 times and than they acted confused so I had to cancel my order there and drove all the way to this location and it is worth the driving .
Thank you Panera bread on San Jose Blvd for the best service“

“What an amazing experience I had here. I love the food, love the service, and are just absolutely phenomenal. I love everything here, and it's hard to pick out what things I don't like. The employees are super easy to communicate with. They don't give you a hard time. It's just amazing to see that there are places out there like this one. Thank you, I definitely recommend it.“

“Panera bread has organically and ethically derived and sustained food. It is very important to me, as I strive to be healthy. I love their options and coupons, and they are fast and friendly. The one in Jax Beach had a very friendly lady who gave me half a cookie. Whaaat?“

“The staff here was attentive, I arrived later in the evening and ordered at the kiosk to make my presence easier on the staff, and the food was done promptly. Unfortunately, I didn't check the bag before leaving the restaurant ? I always check the bag.

I checked the bag when I got home realizing one item was missing from my order, I was worried I would be forced to drive back, and I was too tired for all that. I am 100% understanding when it comes to mistakes ? we all make them.

I called the location, explained the situation, and he offered a refund right there over the phone!! Other restaurants not offering this option, I was very satisfied with the service I received, and I got my money back on my card within a few days!“

“I felt icky eating in here. This crew needs some serious deep cleaning days. I always thought there were “daily detail” jobs (or there were when I worked for Panera!) but the ledges are super dusty, as are the lamp shades, the booths need a serious wipe down, and the carpets under the tables need to be scrubbed or replaced (or at least vacuumed/swept better.) The tables that looked clean all had crumbs and sticky stuff on them (hard to see with the wood grain pattern.) Love the food at Panera, but this one was pretty gross for being one of the newer ones in town.“

“My hubby and I loved our time here, it's our first night out on a date without our little ones in a long while and Panera definitely filled our bellies and made us leave with smiles. The chefs were so sweet and definitely made the food with love <3“