“I just moved here. It’s my first day here in Jacksonville, after a long day of moving boxes and unpacking we wanted something quick and easy so we went to this location. We were met with kind, cheerful and helpful staff and the food was great! I have no complaints and will definitely order more pizza since this place is only 4 minutes from my new place!!“
“I went to the Dominos pizza on Casset Ave. In Jacksonville. Pizza was awesome that Pay made. And Nichole rang me up. They bath did an excellent job and my pizza was at a great price and made perfect to my orders. A+ to these 2 employees for making the Dominos name superior. Much appreciated you guys. Awesome 👍. Keep up the great work..“
“I'm here to praise this location. I have been ordering from this location for 10 years. As the food industry is slipping drastically with prices rising and the quality of food dropping and the attitude of the employees. This location has not let me down, atleast the last 5 times over the mths, I have not one bad thing to say about the quality of the food. I just wanted to take a minute to praise them for that..
Now I will say that I'm not a fan of passing off their delivery orders to a third party. As those people are not as nice or welcoming or caring while delivering the food.. i.e smashing boxes, not speaking and staying on their cellphone while standing at my door, and snatching money.“
“The best experience I have ever had at a pizza place! The pizza was fresh and super hot and the cinnamon sticks were also fresh and had the perfect amount of cinnamon sugar! I got the new parmesan crust and was pleasantly surprised with how yummy and crunchy and flavorful it was!!! Erica & Skylar were amazing & I honestly will probably go back this weekend for more pizza because I am obsessed!!!!!! My kids love extra cheese!!!“
“The five star review is for the customer service of this specific location. 5 Stars; 10/10. The manager comped my pizza for a small inconvenience, and the other staff were very friendly. Pizza was ready super fast. I’ll be ordering from this location moving forward.
Pizza Hut is fast food pizza. You get what you pay for. But when it hits — it hits! Order from this location if you’re wanting some good, quick Za with great customer service.“
“Yes I second the clear capabilities of the “new girl”! So sad we can’t give her a name but Pizza Hut this girl needs acknowledged as an asset! I run deliveries and this baddy always has orders either ready or within a few minutes of p/u time unlike the recent past. She seems to always be multitasking with hustle and maintaining an incredible attitude and a smile to go with it! Good on ya with your work ethic girl- Glad to have you at our PH!“
“I had a really great experience at Pizza Hut. The store was very clean and well-maintained, which made the atmosphere comfortable right away. The customer service stood out — the staff was friendly, attentive, and made sure everything was handled smoothly. My order was prepared efficiently, and the meal came out hot and fresh without a long wait. Overall, it was a pleasant visit, and I’d definitely return for both the service and the quality experience.“
“I have the pleasure of being assisted by Timmy Rodney. These gentlemen were scholars and actual people that assisted me along my journey of finding a new pizza flavor that I was interested in. I suggest coming to this location if you want five star premier service“
“i really like this spot. the only thing i wish abt this location is that they would be more generous with the sauce on the pizza, the chicken alfredo is great, but i just hope that there would be more generous with the portion on the chicken because i barely got any.“
“We purchased the supreme pan and my brother loved it, my mom and I got the veggie on thin crust and it was good I loved the crust but the veggie selection was slim. I've had better but than again I have had worse. I placed the order when I arrived and it was cooked very fast. Was offered a special without asking for one.“
“Now I do want to say that the young lady in the lobby named Jeovanna was just as sweet as she could be. While I was sitting there waiting, I shared with her that I had lost my grandson in a terrible car accident back in May, and that dear girl showed me nothing but kindness and compassion. She listened to me so respectfully and spoke to me with such a gentle heart. She even took the time to recommend a church for me to visit. In a time where I have been carrying so much grief, her kindness truly meant more to me than she probably realizes, and I will never forget it.“
“The GM Shannon Watkins, is very helpful
He need a raise. All the staff is very caring and helpful. If they make a mistake they are willing to go out there way to make it up to you.
BEST PIZZA HUT IN JACKSONVILLE
THEY ARE VERY CARING, SUPPORTIVE,
THEY NEED TO BE RECOGNIZED AND THEY NEED BONUSES!!!!!!!“
“Ordered online 3/5 with a 7:23pm delivery from Dunn Ave store . I’ll be the first to say they don’t always get it right just depends on the pizza maker BUT they got it perfect tonight!!! Hats off to the pizza maker who took their time and made this pizza with care as if it was for them!!! Job well done!“
“I cane here june 7th. The service and the food was fantastic. I was pleasantly surprised to find this dine in pizza hut. I am an out of towner from Virginia. The mozzarella sticks and supreme pizza were made perfectly. Kudos to the cook Brandon. We will surely cone back to this location.“
“When i’m in the mood for Pizza Hut —they are my go to, there was gentlemen in there today and he was the sweetest —I placed my order, around 3:50pm and it was done before the initial quote time! thanks a bunch for prioritizing the customers and making me feel special🤍💐“
“I always receive great service at this location & my order is always hot & perfect! Only a couple of times just a small detail of my order was wrong however both times it was made better with pleasant service!! 1st time the manager remade my pizza & went above & beyond! The 2nd time Brianna offered to have it remade however I declined due to how late it had gotten & again, she was also very kind, apologetic, offered advice how it can be prevented in the future & offered other ways to make it better for tonight!! In the world we live in today there is so much bad customer service, but Brianna showed the exact opposite just as the manager Angela did before!! Big kuddos to Angela & Brianna!!!!😊“
“The pizza and wings tasted Amazing! Customer service was the very Best! Ms Kara made sure my order was exactly what I ordered and she was so kind, Need more of that in this world these days!! I will be returning to this location specifically soon!“
“They Are The Best For The Northside Of Jacksonville!! Very Friendly And Offered The Best Deal For My Meal!! Everything Is Always Fresh, Hot And Ready When I Order💜 Ms Jessica Always Make My Items Are to My Liking THANK YOU So Much !! 10/10 Recommended !!!“
“Shout out to Ms Tonia!! Hope i spelled it right ☺ Absolutely love this 103rd street location!! The establishment is always clean, the staff members are friendly, super accommodating, and my orders are always fresh and ready on time! Also, the team work between the staff moves fluidly and consistently. I’ve never had a bad experience or bad food here. Keep up the good work 103rd🫶🏾“