Pollo Tropical

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Pollo Tropical Reviews

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March 2023

OMG! This is the sleeper of fast food! The service was incredible. I told Blaisha that I was doing low carb (because I have a tendency to overshare ?) and she went back and got me three sauces that were low sugar that I could try with my grilled chicken! It was the best day ever! I love good sauce and nice people. She is also very knowledgeable about the menu.The chicken comes in two large breasts and is better than chic fil a. Just more juicy, tender and better spiced…and you...read full review

February 2023

Was excited to visit for the first time however The ONLY reason this is not a one star review is the hourly workers here and I feel awful for them 4 of us went to dinner they were out of everything we ordered first and so much more all of their advertisements in the lobby were unavailable out of almost all drinks the food we did end up getting was obviously old and dry the workers were very gracious and apologetic unbelievable that management and corporate view this as an acceptable...read full review

December 2022

I've been to a lot of their locations from South Florida to Jacksonville, and this has to be the worst. I was there about 11:15 and the cashier was inattentive, simply stating "we don't have no Diet Coke", I asked if they had unsweetened tea, "no" I wasn't offered anything else, so I cancelled my drink, I wasn't given my receipt, I wasn't greeted or thanked. They weren't busy, so I'm not certain as to the problem, but it was really disappointing. However, considering that I work...read full review

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