Subway in Jacksonville

“I wanted to take a second to highlight an associate at this location - Josh. Everytime I have ever gone in he has had a giant smile on his face and been the most helpful associate. I recently heard him make a comment to another customer in passing that people didn't appreciate his smile/attitude. I wanted to make sure he knew that some people do - and he should be recognized for his consistently great service! !“

“Stopped here today to grab some subs on the way to the beach. Dre did an excellent job building our sandwiches and taking care to wrap the footlong separately for our kids. I appreciate his kindness and attention to detail. He looked to be the only one working but he didn’t rush our order as more people came in behind us.“

“Fast, friendly service. This subway is inside the gas station.

Vegetarian options: This is a sub shop. They have many options to choose from, including a vegetarian sub which has no meat products whatsoever. Multiple different fresh breads to choose from, as well as pita, or wrap.

Parking: This subway is located inside the gas station

Kid-friendliness: It's a gas station, not a very good choice to bring children there as there isn't anywhere really to sit“

“this location is always clean. food. Is always fresh and well stocked. They employees and always very helpful and pleasant. I have been in there and seen them have to deal with rude hateful customers They handle theirselves professionally. They are always fast and friendly getting me in and out quickly on my lunch hour“

“This is the Best Subway I've been to. The two ladies that work here Mon-Thur are the best. They make sandwiches to perfection, not thrown together like most places. My sister in law drives from the opposite side of town just to go here. I'm so glad she told me about it. Now I drive across the bridge through San Marco just to get a sandwich. Love it 😀
Great job ladies, keep up the great work!“

“I come in at night normally everyone is nice but 1 guy i think he is the owner never puts very much on your sandwich if you asked for extra onions he gives you 2 or 3 . I don't want a bread sandwich thank you please put some veggies on the sandwiches and yall would be 5 star“

“I like this subway they always have my food ready on time when I order online and always nice to me. Only things I don’t like is how many ingredients they put on the sandwiches and they don’t accept any of the coupons. I hope they will not be as stingy and learn to give deals like other subways.“

“maybe if you guys treated service workers with respect, they’d make your food with respect. This is by far the best subway sandwich I’ve ever ever had. Definitely made with love not much communication but other than getting to the order and getting me out as soon as possible cookies were soft. Sub was absolutely delicious. Maybe if people spoke up they’d get what they actually want. These people are amazing at their job and deserve unlimited abundance.“

“We had a doctor appointment. We were hungry so we stopped at subway. The people behind the counter were very friendly and polite. We order 3 different sandwiches. They were all delicious, the place was very clean. Yes I recommend this place. The pictures tell the story.“

“Be careful ordering online at subway not just this location but all of them. You can pay, and it not actually show up at the location you ordered from. You can then show them your receipt on your phone and the fact that the bank has released funds to the establishment and they will still say that you haven’t ordered. They will refuse service even with all of the evidence. Then have an attitude with you because of a mistake in their system. We had to reorder and spend twice the amount to fix the mistake on their end. The male Hispanic descent worker handled the interaction in a professional manner. The female Hispanic descent worker was horrible. Did not want to fix the situation, kept an attitude, and kept escalating the situation.“

“So my wonderful son had a great experience at this Monument location as he was determined to get my subway after the awful last subway place kept my sandwich when they couldn't take a $20 cash payment. It was fresh and tasty and no employee attitudes except helpful!

Vegetarian options: Plant based choices“

“We were the only customers, but sandwiches were made artistically, fresh, as ordered and wrapped nicely. Was only missing the bow...I delivered it to someone else who said it was good. Great place for an affordable quick fresh sandwich your way!“

“I do my evening runs to this location twice a week and i am greeted with superior service and very welcoming atmosphere! This location is nailing it in the department of costumer service and they make an effort to get to know their consumers. Id suggest these guys to anyone!“

“Covenant location The manager Ms. Kayla is knowledgeable, and helpful. This subway is clean but most of all Ms. Kayla is such a sweet heart, she treats my kids with respect and awards them with a free cookie every time we go there. Thank you and God bless you, Ms Kayla.“

“To the gentleman who served me today who I believe was training didnt get his name think he had name tag on hat as big daddy (lol) you are doing a great job and keep up the good work. Hope your manager (older short lady) lays off you she seems to be too serious on you for making a sandwich. Either way youre doing great!“

“The sub was perfect. The area was extremely clean and the staff was helpful and polite. The only staff that we had contact with was Shayla. She was working alone but still treated all customers nicely. Shayla even assisted me with info on the Subway app which I really appreciated.“

“The manager on Norwood Avenue today Sunday July 12th , was so helpful perfectly made our food too , hands down the best subway I've had in a very long time
All the ingredients actually tasted fresh and the placement and balance was so perfect I know it's just subway but this was soooooo good !! This place is awesome compared to the other subways in the area this one is the best !! Subway Norwood avenue 12:19 Pm
❤️❤️❤️ 10/10 perfection“

“This is the best subway you can go too. The cookies are always fresh and the sandwich artist listens when you tell them exactly how you like your sandwich. This is the only place I get my veggie delight and will continue to get my sandwiches from. They are inside of the gas station which is really convenient when I need gas or a drink. I will continue to eat here.“

“They serve a great vegetables sub sandwichGood management. Clean floors a must. You can get mostly any kind of subs for you and the kids. Or work buddies it's is worth the money. I also has handicap parking spot. For anyone needing it. Again you can't go wrong with the prices.“

“I brought my family here to eat lunch and I have not seen such pleasant service my kids where a little on the loud side (special needs) I kept telling them to calm down and be quite and it warmed my heart when Patricia and Sharon said there fine there kids they are not hurting anyone it was very comforting when they spoke to our children and brought them there food the kids talked about this for the whole day thank you lady's your both great never let anyone steal your shine“

“Eli employe was the best !!!! We had just left from 103rd subway terrible customer service don’t ever go to there . But this location so better the food was great Eli was so nice and after having a shitty day he definitely made our day better he is a good worker , fast too and great customer service he is doing it right definitely deserves a raise !! Thank you Eli !!!“

“My hubby and I went in around 9am on 4/15/2023. Had some coupons in mail so we decided to try. Was greeted before and after. Place was clean. Nice gentlemen there and a nice lady help us. The lady was very helpful with suggesting on my husband's sandwhich. They do use sub coupons. They do have a breakfast menu near bottom right on there menus. Bought a 6 inch wheat bread with 2 eggs and veggies toasted. Now the eggs might not be for everyone but for me it hit the spot. Husband got a steak, egg and cheese with veggies on wheat bread toasted. Deliciously made & satisfied. Now the tea though could of been better, it tasted a bit off.They have a men's & women's 1 stall each restrooms in back.“

“I've been to this store multiple times and I can each time that each time I went it was a pleasant experience, the store is clean every time the manger is in the store and she engages in a short conversation with me every time I go to this store and I seen how some people have said that she is rude but I hope that you all can understand that she is trying her hardest to engage with you whilst making your sub as fast as she can to get you out of their quickly and that's just how she keeps her store running. Overall, I would say that it's definitely worth giving a try and that I will definitely be back at this location again.“

“Its safe to say every Subway is different.Of course they sell the same sandwiches and the service that goes into the sandwiches but the real element is the people.I'm at five stars for this Subway location. Very quality product, not just slapped together and this small place just/does run well. Definitely a recommend. ?“

“The guy in the cowboy hat (my boyfriend and putting that respectfully aside and rating him as an employee and as if i was a complete stranger) does a wonderful job at being patient with each customer. He makes you feel like you known him as a friend even though he is a stranger. Hope he gets a raise one day ❤️“

“In a run down strip mall, this Subway is easy to miss. Friendly and efficient service in spite of being very busy. As with all Subways, the quality control lies with the customer; it helps to have a smiling, polite person assembling the meal.“

“Food was delicious always love a good subway sandwich but my problem was I walked in to one of the girls working was cussing up a storm saying how she’s gonna have to be back in the freezer and that area for the next hour and a half two hours because her manager ordered all of the stuff they need to succeed. I personally do not think that cussing in front of customers is OK. You need to watch what you say in front of people because it can affect what they think of you and the place that they are getting their food from.“

“I gave it a 5 ⭐ because this subway is the one I love going to but, on the outher hand there is always that one employee and I'm understanding of that. The lil girl that works night shift needs to be at school because she definitely don't want to be there at work. I went in last night to get dinner for me and she tells me that subway is closed because she blacked her eye. Little girl go find you a desk job baby.“

“My daughter and I visited this Subway for the first time yesterday and had an excellent experience. The woman who worked there, Josie, was very welcoming, a great salesperson, extremely personable, and ran the store all by herself. She offered us a sample of the aioli and spoke highly of various menu items she liked as we were deciding what to order. This location was not crowded like the other Subways we usually visit, and we didn’t feel rushed. I will definitely return to this particular location in the future!! ?“

“Ms.Lauren @this location is a breath of fresh air. Unfortunately in these times we are living, people are selfish and no longer "love thy neighbors " ?is almost has become the norm to get get little to no customer service and no attention to detail, having the wrong attitudes.I ordered from this store thru grubhub and had some problems and without a second thought. Lauren apologized and offered immediate correction and went above and beyond. Definitely should be a valuable employee.Thank for a great experience.I ordered today again and she remembered my name and made sure my grubhub order was perfect Thank you“

“I live right next to this store and the manager I met was Super Kind and Humorous as well as THE FOOD was amazing! I hadn’t been to Subway in three years. I actually want to work here!!! lol I’m going to see if they have any positions available tomorrow lol ?? “

“Whoever was working the kitchen tonight (Friday, September 19th, 2025) at 11:11pm deserves a FAT raise. This food is so unfathomably good and they PACKED THOSE INGREDIENTS INNNNN. 👏👏 I don’t usually eat Subway but this Uber order busted DOWN“

“Relative to Subway, this place is everything it needs to be. The veggie sub was fresh and tasted good, and everything was made correctly. I was very pleasantly surprised! The workers were overall very passive, which worked well, because we just stopped in briefly to eat.
The food was made fast, and we ordered ahead, so we were unsure of what they would do. The location was clean enough and safe enough to eat in. I would stop here again, for Subway.“

“the staff is awesome, best subway ever. i ordered online and asked for extra chipotle, most subways don’t do anything different when i order online like this. i’m so glad i just moved down the street and they loaded me up on chipotle sauce. i love them.“

“I had an outstanding experience today at Subway thanks to Katie! From the moment I walked in, she greeted with a warm smile and genuine kindness. She went above and beyond to make sure everything about my order was perfect — double-checking ingredients, offering great suggestions, and preparing everything with care and attention to detail.

It’s rare to meet someone who takes that much pride in their work and truly cares about giving customers the best possible experience. Katie turned a simple sandwich stop into a bright spot in my day. Subway is lucky to have someone like her on the team!“

“The Asst. Mgr., TiTi, and one of her employees, Torres, do an AWESOME JOB at this location! They have made mine and my daughter's sandwiches EXACTLY how we wanted them both times that we've been here and did it with a GREAT ATTITUDE!

So far, they've had ALL of the toppings that we like on our sandwiches, and all of the drinks in the soda machine were working, unlike some of the other Subways that we've been to lately. In addition, the vegetables have been fresh. This is definitely our new go-to location when we go to lunch.

THANK YOU, LADIES, FOR DOING A PHENOMENAL JOB! KEEP UP THE GREAT WORK, AND I HOPE YOU BOTH GET A GOOD RAISE FOR THE EXCEPTIONAL SERVICE THAT YOU GIVE TO YOUR CUSTOMERS!🙂“

“I recently went to this location and had a really good experience your employee Cali made my sandwich not just look appetizing but it also tasted so delicious , she packed my sandwich beautifully and made my experience wonderful she was helpful I will definitely return to this location soon again“

“Ordered online. 2 footlongs, and a churro. Went to pick up, and it was just 2 footlongs. They forgot the churro. Luckily I checked before leaving. Employee said he forgot his glasses. Something we don't want to hear is that a cook forgot their glasses. ?. Luckily food came out alright. While we were waiting in the store, some of the signs in the store were not mounted properly. The decor needed to be cleaned. I havebt been in a subway in over 7 years. But it doesn't seem like they got better.“

“I had an excellent visit here. The best I've ever had at a Subway I think.2pm, Thurs Aug 31.There were 5! staff members working together like a well rehearsed team.1 was getting the bread and meat,Next was; cheese & rotating subs in and out of the 2 ovens.Next was; veggiesNext; Sauce and quality checkFinally the register (and up-seller).Not a single person was standing still.There were about 12 customers in line when I walked in, but I was only in line for less than 3 minutes. -No joke.- 3 minutes. From walking in, to sub in my hand.Everyone (staff) was pleasant, the store clean, and the food good.I'm very impressed. All subways could learn from this group of individuals here today! (I think even NASCAR pit-crews would be impressed heh)“

“The people who work at this Subway are the reason I like it so much. They're friendly, polite and really care about their customers. The food is always fresh and my order is never wrong. Plus, the restaurant has a daily $6.99 meal, which makes it an easy choice over nearby lunch places.“

“Decided to give this place another try because they had a banner reading "Under New Management". I was shocked to see the overall improvement in this store.
The new Manager is Subway Pro for real. She is very by the book, no nonsense and super fast but apparently she was brought in from another state to clean the store up(Subway Pro for real).
I will be back again.“

“I was totally not pumped about putting Subway in my gps to find that the closest location to me was inside an Orthopedics office, BUT WAS IT WORTH getting over the funkiness of my brain’s finickiness of what I want to do and don’t want to do. SUPER clean(even down to the food bar they pull from to make your sandwich; Everything was fresh (no stale bread, super gooey cookies and even my tomatoes were pretty. My favorite was the smile on the gentleman’s face that started my sandwich and his willingness to just make sure I left a happy customer. Thank you!“

“Out of all the subways we have been to over the years... This location had outstanding customer service! I myself have been in customer service my whole life! These folks take the cake! Keep up the amazing energy and great customer service!“

“I really like location.And thou only been here .A few times with family.It is a clean and friendly place. And food is done right.And they work well .As a team ,help each other.And it will be a nice place.To let others know.It has handicapped access.And tables .And rest rooms are nice ,clean.And next door to publix,As well easy in ,out parking .That is a plus too.“