Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
5626 Butler Point Rd, Jacksonville
(904) 470-4100
About Zaxby's
Customers' Favorites
Zaxby's Reviews
Share your opinion about Zaxbys Chicken Fingers & Buffalo Wings
Although the food is good at Zaxby's it is not worth waiting over 25 minutes to order two TLC combos
No apologies from Staff.
I have been eating at Zaxby’s for over 15 years but dunno if I will go back to this one
The drive through staff are awesome!! While I was waiting for my food he took his time to ask me what was wrong!! I told him i had a headache. He asked if took something for it and if not it might be a hungry headache and told me to enjoy my food and have a nice day. I also got a hello way from the lady that was preparing the drinks. Kudos to them and thank you for making me feel like they cared! 🙌🏼😊
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Zaxbys Chicken Fingers & Buffalo Wings is praised for its exceptional customer service and delicious food. Many reviews highlight the outstanding efforts of staff members like Skye, Zeph, James, and Mikese, who go above and beyond to ensure a great experience. Customers appreciate the friendliness, professionalism, and attentiveness of the employees, often receiving complimentary items or upgrades to their orders, which makes a positive impact even during longer wait times.
Although some guests noted delays in receiving their food, the staff's proactive communication and willingness to apologize, as demonstrated by Isaiah, enhances the overall experience. The restaurant maintains a clean environment, with well-kept dining areas and restrooms.
Reviewers consistently mention the quality of the food, particularly the chicken fingers, which are described as perfectly crispy and not greasy. Many customers express their intention to return, especially after experiencing the fresh taste of meals like the Asian Teriyaki Salad and Signature Chicken Meals. Overall, Zaxbys stands out as a favorite dining spot for travelers and locals alike, thanks to its dedicated team and delicious offerings.