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Customers` Favorites
Customers` Favorites
“Our family was at the Lake Wales IHOP on 8/6 and I have to say our server Brianna was fantastic even in the midst of a severely unfortunate staffing situation. There were about 25 people dining in as well as several to go orders meanwhile Brianna was hosting, serving, bussing, and handling “to go” by herself with 1 cook. I felt bad for the situation she had been put in due to scheduling/staffing as she could not possibly do EVERYTHING herself. Through it all Brianna was attentive, kind, accurate, and I could clearly tell that she had a system down pat. Great job to her!“
Customers` Favorites
“On a late night coming down 27N I gave my niece two options she choose Taco Bell we visited through the drive-through and we were greeted by the lovely Sierra. She was patient very kind had an amazing smile and I could tell that she enjoyed what she does here at this location. In today’s world you don’t encounter this the whole lot anymore customer service where it really counts can tell this store is being led by great staff! Sierra is really a star and I hope you guys know that!!“
Customers` Favorites
“A bit out timing one order but I guess it was crowded today“
Customers` Favorites
“Meagan Carter is the main draw for us to be regular patrons of this iHop. Extraordinary service above and beyond expectations, and she makes friends with all her customers. Once, I saw a customer complain about their food, but management still demanded full payment. I saw Meagan quietly pay their bill while apologizing for the food. The customer never knew she bought their meal!
Of course the food is excellent - great breakfast and the best hamburgers in town! Prices are reasonable.
The facility is looking very worn - well maintained, clean, but worn. It needs a remodel, seriously. Meagan keeps us coming back!“
Recommended
Customers` Favorites
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“We went for the all you can eat fish fry on Friday. It was amazing. The fish was very light and breaded to perfection. The french fries were also very tasty if you’re looking for somewhere to go on a Friday night in Lake Wales, you can’t go wrong with fish fry Fridays“