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“Many many of us out there know that feeling of anger, disappointment and wanting to get the manager on the phone ASAP to "make it right" (lol) when you rush thru a fast food establishment, neglect to check your order. Maybe you're in a bit of a time crunch... It happens. So you don't realize until you get home or wherever you may be...that they left out, at times, quite a few items! Again keep in mind, you have already paid for this food ??♀️ Not only that, but if you were also getting food for others, especially children (I know I know. Children shouldn't be eating fast food plus I don't have any, plz don't come at me,lol) unless you're only a very short distance from the restaurant, don't mind driving back up there AND their manager is an understanding and believing person who takes their job seriously and understand's that in the food service industry the common practice is that the customer is always right and therefore won't insinuate that you're just attempting to get some free food. It's happened.
Wow, I really got carried away on this one lol! All this to say that I can honestly say that in 25+ years of service from this particular Taco Bell they have ONLY ONCE in all these years forgotten one, small item. When I called I told them it wasn't a big deal but I did want to let them know, and give em my name so I could get it replaced the next time we came in. No lie... Before I could even finish saying what happened, she said "don't you worry about it sweetie. Bring your receipt in and will redo the entire order for no charge!" She held to her word and not only replaced the whole order but told my husband and I to order anything else we wanted... Also at no charge. ?? That's some good customer service right there ?? Needless to say, we ate great that night ? Looong story short, the point is that for nearly two decades now I haven't checked my order after leaving the drive thru, because it's always spot-on ????
Vegetarian options: You can switch out black or refried beans for the meats in any dish.
Parking: In my opinion the one on Wickham Rd. & Lake Washington Blvd. Is the best location in Melbourne/Palm Bay area.“
“There are really friendly staff.
As a traveler, I left my bag behind and they kept it for me!
This is my first time experiencing such kindness in the United States.
The restaurant of my life is Taco Bell!
The food is really delicious too!“