Taco Bell in Orlando

“I don't usually expect much from Taco Bell but this location should be the model for all the others to follow. The staff which is usually Ms Michelle and the day shift manager have this place running a smooth as butter. They always greet you when you come in and prepare the food like it looks on the menu board! Great customer service and great food! Definitely a step above the rest!“

“Always good here but you need to work on that damn soda machine. Huge amount of fizz (carbonation) that takes forever to settle out or all fiz and no syrup. But I'll give you that fast food joint has trouble with this machine, which is why I still gave you 5 stars. PS - Please bring back the double stack taco, i don't care for the gordita bread.“

“Honestly, this is my go-to spot for a quick, affordable bite. The food is consistently fresh—I love the chicken soft tacos—and it actually looks like the pictures on the wall! The staff here are super friendly and accommodating, making it a great late-night stop. It’s hard to beat the value!“

“The whole staff was great however Jaden went above and beyond to make me and my family feel welcomed. It was honestly very unexpected because it’s Taco Bell but as soon as we walked in the door he instantly greeted us and showed us new things on the menu. Checked on us when we got our food. This young man would do fantastic as a waiter.“

“This is the best Taco Bell in Orlando, without a doubt. Everyone I have spoken to about Taco Bell’s in the area agree. Go to this one!

The employees are not just there, they are genuinely friendly, especially the evening crew. I just ordered 5 things in the drive thru at 9pm, all different, and they were in my hand 90 seconds later. Not only that, everything was hot and accurate as always. I have never had an inaccurate order from this store. The prices are lower than most TBs in the area too despite being 5 mins from Universal Studios. It’s kind of unbelievable how good they are, and all of the team deserves the cold side of the pillow at night. Thank you!!“

“Mrs. MAY made my day! I work down the st and come here often. I'm a taco bell conasur and know my taco bell very well. Let me tell you the food here is top notch and the service is the same. whoever is in charge here needs to be noticed. Fresh hot and made correctly every time. This taco bell in the hood is a Gem 💎“

“This Taco Bell isn't the closest one to my house, but its the one I drive out of my way to go to. I've never had to question if my order is correct and they never seem to be out of any menu items when I order on the app. Great Service guys, keep up the good work!“

“food was good, service was decent for the amount of employees they had(4) and everything was correct. restaurant was dirty later in the night, but with the volume of people walking in, they couldnt keep up. but we always luke this location.“

“Incredible service from one of the employees. The man who was preparing the food non-stop (It was really busy.) brought our food out to us in the dining room, and was overly kind and gracious. I did not get his name, but he walked with a limp.“

“Elexis provided such a wonderful experience. Not only did she help me choose great options from the menu, but her personality truly stood out. She has such a warm, genuine energy that’s rare to find in fast food, and it made the whole visit even better. I would definitely come back just for her. (P.s. I think she deserves a raise.)

Thank you so much Elexis!“

“Service was very good...excellent. the gentleman at the register that took our order listened very carefully to what we orded and when ready, he brought it to our table and asked if we needed anything more. He visited our table one more time once more to ask if all was well. We said yes, and he was happy for that. Fast food restaurant with 5 🌟 service.“

“On a sunday morning on yr way to the beach i can say this is the best you can start your day with ? the breakfast steak combo omg ? it s amazing ! The steak was generous amount and well made very tender and the crunch of hash brown is just wow , and i loooove the circle way they wrap the burrito ? i adore it ,very similar to the morrocan bastila style , the strawberry lemonade was really refreshing too, great experience ! I was too hungry to take photos , i will next time take photos especially i want to try both tacos from taco bell and del taco and i will list updated reviews “

“I had a really disappointing experience with the nachos at Taco Bell they honestly tasted toxic and completely off. It was concerning enough that I couldn’t even continue eating them.

That said, I do want to recognize Ally, the manager in training. She handled the situation really well. She stayed calm, listened, and made a genuine effort to explain things and diffuse the situation in a professional way. Even though the food quality was a major issue, her customer service made a big difference in how the situation was handled.

I hope the food quality gets addressed because that was a serious concern, but Ally definitely deserves credit for her professionalism and how she treated me.“

“Taco Bell will always have a special place for me — especially since I worked at one in my earlier years. So I’ve seen both sides of the counter.

I can honestly say I really like what they’re doing with their menu lately. You can tell they’re making an effort to stay creative and competitive, especially with so many new food trucks and authentic Mexican spots popping up everywhere.

The Cantina-style tacos and the mini Chalupas? So good. 🌮🔥 They’re fun, flavorful, and feel like a fresh twist while still keeping that classic Taco Bell vibe.

I respect that they’ve stepped up their game to stay relevant in a changing food scene. It’s cool to see a brand evolve instead of staying stuck.

Still fast, still convenient — but with some solid new additions to the lineup.

♥️🧚🏼‍♀️✨ Jessica Enid“

“Every time we come here when we just don’t have the energy to cook, Austin is working the drive thru and he provides great service. He even tells us to drive safe after handing us our food. My husband comments what a great guy he is every time.“

“Generally pretty good service, though it can get slow when they're busy, taking up to an hour to get orders out at around 1 am. Nice, relatively large seating area, though it can definitely be on the cold side at times, and bathrooms have always been clean for me.“

“We pulled up to the drive thru, the guy who took my order was unprofessional aswell as rude, got to the window to pay, he didn’t even acknowledge me, he just stretched his hand out for payment, then opens the window back up gives me my card with the receipt then slams the window shut, about a minute later tells me to park, I asked how long that I have to wait, he looks at me and just closed the window without answering me. Been coming to this location for over 15 years and the night shift service has gotten worst.“

“Great consumer service. There appeared to be a homeless person waiting for food that smelled like urine in the restaurant. The cashier and I looked at each other knowing awkwardness of the whole
Ordeal. He gave me extra taco and chips for my troubles. Thanks. And yes the food was great“

“I received my order, and it was not the order I placed. I ordered 2 taco salads, no lettuce, no cheese. They both had cheese! I bought them as a surprise for my friend, as he loves your taco salad. He could not eat them, because of the cheese!“

“My daughter and I stopped in here to see what a Taco Bell Cantina was like and we were greeted by Micheal. His customer service is spot on! He greeted us with a smile, wished us Happy Mother's Day, and explained what makes a cantina special. He is great at multitasking as well. He had to go to let someone into the bathroom before starting our drinks, cane back and washed his hands, started one drink, had to run back to unlock the bathroom again, washed his hands, and continued with the drink order. All while smiling and communicating to us. During a slow time he came and swept the lobby and greeted customers that came in. Micheal, we appreciate you and thank you so much for your positive energy. You created a wonderful experience for us.“

“I had a smooth experience with this Taco Bell than the one on Osceola that’s a KFC/Taco Bell! One of the workers was confused about the cheesy gordita crunch and when they switched over to another person to take my order, the team didn’t know how to make the new Steak Cheesy Street Chalupa’s as well! If you want a Taco Bell to go to, go to the one on Hunters Creek! You won’t have no problems than that other one! Shout out to the cashier Christopher for making my experience a wonderful one! A really cool dude that’s for sure! :)“

“Today I was super hungry and decided to stop by Taco Bell. The line was long but it was moving quickly. High five to the team inside! And I want to give a shout out to Gwen she was so professional and super sweet. Will definitely come back again“

“I never expect much as far as quality, but my recent Grub Hub order was bad. I ordered the stacker with double meat. I order this often but 1st time ordering double meat. What I received had less meat than any I had ever received. I used to get meat and cheese burrito but now that's not on the menu. The stacker is identical in ingredients just folded instead of rolled.“

“DoorDash wronged me by telling the restaurant I cancelled my order when in reality I hadn’t so the restaurant was confused when more dashers kept coming for my order. When I went over to see what was happening they went above and beyond to provide excellent service even though I understand what happened was out of their control. Major props to the closing crew on 2/12!!!“

“This location at the Florida Mall had great customer service! The staff was very friendly and upbeat! I ordered my usual nacho Bell grande. I always order it with no beans, no tomatoes and extra nacho cheese. Sometimes my nachos look pretty sorry, but not at this location!! I still had a lot of toppings!“

“All these bad reviews, so I was expecting less than spectacular product and service. I couldn't be more wrong. They did an excellent job tonight. All the products were made fresh and correctly. The service at the window was nice and fast. The best TB visit I've had in a while. Great job to the late night team tonight. Keep it up. Thanks for doing such a great job on our late night meal.“

“We spent the day at Epic Universe but did not get a formal dinner there. So, we ended up at this Taco Bell at around 10:30 pm because it was close by and was open. I am not the biggest fan of Taco Bell, but they do have chicken nuggets now, which is weird but also perfect for me. I got the 10 piece crispy chicken nuggets combo, which comes with a drink and nacho fries. I got Gatorade fruit punch as my drink and did nacho cheese sauce for my dipping sauce. After a really long day, the food hit the spot, but I will admit the chicken nuggets were really weird. I don't know if I should expect too much from Taco Bell when it comes to chicken nuggets, though. Everything that we ordered was there and we only waited a few minutes to get our food, so that was a win.“

“I always have a great experience at Taco Bell, Especially when Jeff and Edgar are on shift! The service is consistently friendly and fast, and my order is always made correctly — which I really appreciate. You can tell they care about doing a good job and making sure customers leave happy. Big thanks to the team for keeping things running smoothly. Keep up the awesome work!
-Stephanie:)“

“Its become a lot more modernized than i realized and i love it.

Vegetarian options: I dont know didnt eat vegetarian

Parking: In back and about 15

Kid-friendliness: Very

Wheelchair accessibility: Yes“