Chipotle Mexican Grill
Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Build Your Own Burrito Bowl
Build-Your-Own Chipotle
Chips
Chipotle Mexican Grill Reviews
80 ratings
Share your opinion about Chipotle Mexican Grill
I love Chipotle, so I tried not to let a few bad experiences deter me from going in the future. Unfortunately, this specific location has disappointed me a few times now. I normally go in to order and always have to ask for double meat because the portion is way too small, even with the ‘double meat’ option. This time I ordered online (double meat) and it was less than even the normal portion they are supposed to provide, full of fatty pieces, and covered in oil.
Needs improvement! I found a random peeled barcode sticker inside my burrito bowl… The restaurant seating area wasn’t clean . It’s also way too dark inside .
Food is good when they actually have what you want ready. Never enough staff working the counter but yet 5 people are in the back talking while 1 person us making all the meals while having to ring up the food at the register too. Needs new management
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a mix of positive and negative experiences. Many customers find the food delicious and the portion sizes generous, especially when dining in. The staff is often described as friendly, professional, and helpful, making the ordering process smooth and pleasant. For example, one reviewer appreciated the attentive service and the large servings of honey chicken and beef barbacoa, which were more than enough for a satisfying lunch. The restaurant is generally clean, although some mention that the seating area can be dark and not very inviting.
However, there are consistent concerns about food quality and portion sizes, particularly with takeout orders. Several reviews highlight that ordering through the app or for pickup often results in smaller portions or incorrect orders, such as receiving only half the requested meat or less food than when eating inside. Some customers also experienced issues with online promotions not working properly. Additionally, there have been reports of the seating area not being very clean and the interior being too dark, which affects the overall experience. Despite these issues, many customers are willing to return, citing the food's good taste and convenient location. Overall, Chipotle Mexican Grill provides tasty meals with friendly service, but inconsistencies in portion sizes and cleanliness can be a drawback.