KFC in Orlando

“The minute I walked in, I felt the invitation to come in and enjoy a delicious legendary hot meal... This particular establishment exceeded my expectations... I haven't had fast food in a while, and to bring me back to memory lane from high school is incredible... The coleslaw was crispy and freshly made... The mash was creamy with the right amount of gravy... the biscuit was soft and fresh... and the two pieces of original recipe, nice texture, cooked to perfection, golden brown and ready for consumption... Kudos to the staff and management team for keeping the customers happy... Ten stars.... The atmosphere in the building was inviting, very clean, staff well put together“

“Today was THE BEST food I have ever had ( and it's always great/good atleast) at this location. I head there once or twice a week at most.. but my god, I might go 3 times next week. I actually had to wait to order a bit (most likely because of staffing).. but the quality and friendliness I received far made up for 5-7 minutes of my time, you guys rock!“

“Food was good and hot. Chicken Tenders were the best I ever had at kfc. They were a good size as well . They looked short staffed but I got my food within reason . The employees were nice and thanked me . I told the manager how I enjoyed my food and she thanked me and said she was doing her best . Good job team!!“

“They accidentally gave me the wrong order from drive thru, and when I walked in they already knew who I was and had it ready with the correct order plus some.

It’s that type of service even though this is fast food that really helps turn the day around. Thank you to the staff. It was something simple and small that made a big impact. (Adrian)“

“I ordered Big bucket 2 times, no biscuits. Boo. Third time, because I had a special order, I had to go inside. I mentioned the no biscuits to make sure we got them. They gave me ALL the biscuits, made my special order in half the time originally quoted, and did all this smiling and being polite.“

“I came in on a Tuesday waiting for the 8pcs for $10.00, the store was out of chicken and was only selling tenders at the time. The cashier ensured that I was told the chicken would be ready in 20mins. The store was very busy, inside and drive thru due to the Tuesday special. The employees did an excellent job of serving and satisfying everyone in the store as well as the drive thru and also deliveries were taken care of as well. I Just wanted to give thanks to people displaying awesome abilities while working under pressure“

“Great value of the Bowls; Korean and Nashville bowls are delicious and plentiful. The Tuesday 8 pieces for $10 is another great value. Service was timely although staff was a bit confused; almost gave my Online KFC App order to another customer.“

“Even tho I would like to give a bad review, because they were advertising jalapeños and fried pickles when ordered they did not have them, but the lady at the window had an awesome and very professional way of explaining it, and her beautiful smile. Tha ks for making forget about your store not having those products 🥰“

“We’re from Manchester, England and this was the BEST KFC we’ve had in a long time!
It was Fast, Fresh and Hot and the workers we’re so happy to help.
Big shout out to the 2 ladies we spoke to, one being the GM you work so hard and clearly run a tight ship cause it shows. Also shout out to the man from the kitchen in the red shirt I had a problem at the drink station and ended up with the wrong drink this guy purposely got me a fresh drink from the back to ensure I got what I wanted ( he should defo go for manager)
A little goes a long way.
Thank you guys keep it up 👍🏼 ❤️“

“Update 10/4/25:
So I ordered online, when I get there, it was raining really bad so I asked by drive thru if they can dispense my order by that way. Incredibly, the asked me to get in inside since I ordered online. I'm sure that that never happen with the competition.... Really bad service and lack of empathy.

Never have a problem with orders, they prepare food faster than other places...“

“I ordered a family meal and the lady told me it would be 20 mins wait for a batch of new chicken....I was excited because who doesnt love fresh fried chicken? Unfortunately, after waiting for 20 mins; I was given uneven breaded chicken and sloppily fried. They also forgot missed 1 side I ordered so had to run back in which was an inconvenience because had to wait in line again! I hope this was a 1 time incident because I love KFC!“

“Chicken was good, but atmosphere wasn’t the best. And the bathrooms had a lost key or so , so if someone wanted to visit or had an emergency, it would be a terrible scene. That was my only problem there… apart from that, everything should be fine.“

“I ordered the 3 pc Chicken Big Box -- 2 breasts and a wing, with fries and mashed potatoes as my sides, plus a Mountain Dew. I took advantage of the buy 1, get 1 free deal, so I got one for myself and one for my brother.

The food itself was great. Everything came hot and fresh -- the chicken was perfectly seasoned and crispy, just how I like it. The fries were golden and had a nice crunch, and the mashed potatoes with gravy were creamy and flavorful. My brother enjoyed his meal too, so no complaints on the food side at all.

The only issue I had was with the delivery. The driver was acting like she couldn't find parking, clearly just trying to avoid coming upstairs. I ended up going down to get it myself, which kind of defeated the whole point of ordering delivery.

Other than that, everything was on point. The food hit the spot, the portion size was solid, and that buy 1, get 1 free deal made it totally worth it.

Would definitely order again -- just hoping next time the delivery driver puts in a little more effort.“

“Who in the hell will go into a chicken place, and get a pot pie and tacos? I did and I'm going to tell you what it was awesome. Had to wait for the pot pie because they're didn't want to give me one that was cool down I got one that was brand new and hot. And the tacos were great“

“Leah is a great example of great customer service & ensuring that the customers are taken care of. She ensured all the items were included in my order & was very professional and friendly. They should hire more staff like Leah at this location & she should be promoted for taking the extra step in ensuring all guests are taken care of & satisfied. It’s not often you find someone who is dedicated and enjoys what they do which is why I wanted to leave this review in hopes for management to see.“