Customers` Favorites
Customers` Favorites
“Great food and service, nice clean restaurant“
Customers` Favorites
“went in monday evening. myself and my son were 3rd in line. all 3 parties walked in at the same time. we all stood there for 15 mins before be acknowledged. the guy in front of me walked out. the guy behind the counter (dark wavey hair and glasses) would not even make eye contact with any of us or even say we will be right with you. i watch him fill about 7 online orders while we were being ignored by him. after about 15 mins the female manager came out and spoke to us and apologized that they are very under staffed and drowning in online orders. the manager did a great job and made it up to us in line for having to wait so long and refused to tip for me because she said they did not earn it with there service. hats off the this young lady for taking accountability and control of the situation. it's hard to find accountability these days. SEEING a pattern that the owner only responds to positive reviews.“
Customers` Favorites
“This Pollo Tropical location has become our family favorite! We're regulars who typically order the whole chicken family meal with beans and rice, and it never disappoints. The food is so good that after our last visit, my youngest asked if we could buy five containers of their black beans to eat throughout the entire week - now that's a ringing endorsement from a kid! The consistent quality and flavors keep us coming back. Highly recommend for families looking for delicious, satisfying meals.“
Customers` Favorites
“Management sucks. She's rude and not very helpful. Don't let them get your order wrong, it's your fault. No good customer service. Certain people speak when customers come in. Everything that door opens you're suppose to acknowledge the guest. Throw the whole store away and rebuild from scratch.“
Customers` Favorites
“{{restaurant.reviews}}“
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“The drive thru team has spoiled my pups more than I could ever ask for, the food is good too ;)“