Pollo Tropical
$ • Chicken, Latin American, Fast FoodAbout Pollo Tropical
Customers' Favorites
Crispy Chicken Platter - With Rice and Beans
Chicken Tropichop with Hard Stale Brown Rice
Pollo Con Arroz Blanco Frijoles
Regular Ropa Vieja Tropichop
Chicken Black Beans and Rice
Whole Chicken with 4 Rolls
Grilled Chicken Sandwich
Tropichop for 10 People
Original Family Meal
Kids Tropichop Bowl
Pollo Tropical Reviews
321 ratings
Share your opinion about Pollo Tropical
Fast staff
Pollo every summer when visiting Florida. Family tradition
Placed a mobile order. It wasn't ready on time even though they marked it as completed. Food was good though.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical is a go-to spot for Latin American/Caribbean cuisine with reasonable prices. Customers enjoy the mango lemonade and cheesecake. The chicken wrap received mixed reviews, with one customer finding it cold and hard. The atmosphere is clean, and the staff is friendly, creating an enjoyable experience. However, some felt the food lacked the expected tropical flavors and seasonings. Despite this, Pollo Tropical offers a variety of cultural dishes worth trying.
Some customers have had great experiences, especially with staff like Oshin, who is noted for being nice and welcoming. However, others have reported long wait times and a lack of acknowledgment from employees. Issues like dirty floors and counters have also been mentioned, alongside concerns about customer service. While the food is generally considered good, some customers feel that the quality has gone down over the years and suggest lowering the soda prices, which are seen as too high compared to other places.