“Is Gaelynn the manager? She’s definitely a great one. If she isn’t, holy calmness. She handled every situation at the peak of lunch rush with grace and calmness. A gentleman’s burrito tore, she handled it, all while ringing in guest at the register, checks for accuracy, remains calm. I ordered 2 chicken bowls, one with bealls and whistles, one plain and modest for my son. I asked the assembly line for a side of cilantro lime sauce. They put it on top of the plain Jane one…. They offered to remake it, I declined and just wanted to leave. Gaelynn asked what the bowl was and remade it anyway. A boy came in to ask about hiring and she asked him to come back closer to 3 for the manager. So if she’s the manager, man she is awesome. If she is not the manager, she is definitely the type of person you would want in any customer service position for sure. Give the girl a raise. She definitely held down that store front today. Sorry if I misspelled the name but I think this is the name she told me. It’s not about issues or errors occurring in businesses bc it’s inevitable it will happen. But what stands out is how those situations are handled when they do arise. An employee who can remain calm under pressure, and who doesn’t take a complaint personally is one worth appreciating.“
“People here were very nice, liked the food. Got free food cus apparently the ai bot is scheduling people for interviews that dont existence. This isnt the franchises fault though so this place is good. But yall need to keep your restaurant way clearer I see grabeage and food particles everywhere.“
“We visited June 10, 2026. We had a good experience. They told us they were out of honey chicken and regular chicken. They closed at 10pm. We understand and we didn’t make a big deal because we tried a different meat. They told everyone they were out of both chickens because we came an hour before they closed. I think the store is getting better with their customer service and everything. The staff was great.. 1 employee went to break so we understood.“
“Okay. So I lived near the chipotle for about five years. Five years ago to chipotle was struggling and needed help. Food was always off. It was super dirty. Service so slow. Now the food is banging. You don’t come to Chipotle for the service you don’t come to chipotle for atmosphere you come to chipotle to get food that you love and is consistent. This place is doing it. They finally got the food down. I’ve been coming here consistently almost every week for two years now and I’m so pleased. Whatever they did Chipotle worked. Needs to be a little clean sometimes and smiling should be a focused, but other than that, this food is so good and I’m so happy. Kudos to you, Chipotle.“
“Amazing manager. Has a issue at another store had to call corp and still had a issue. She not only solves my issue but but it genuinely.. def recommend this location. 1000stars.. I believe her name was Julie(blonde hair/ super sweet. She gave me a business card but it got wet.“
“I went to chipotle today. It was really good. I had the kids taco meal for the first time. It was a lot of food. I had leftovers. The service was quick. The staff was very friendly. The location was clean. It was early in the morning so no one was there. I will definitely be going back for this meal and I really enjoyed the new cilantro lime sauce, and the El Pastor chicken it was spicy but not too much.“
“Generally a good experience here at this Chipotle. Only once, when two young men were working the counter, did I feel like the service was subpar. Unforunately I did not get their names, but they were very easily distracted with serving me.“
“I have been to other chipotles and this location has given me the best customer service to date
The first associate Mari made sure to explain all the varieties not making me feel rushed and with a smile. Bret made sure to get more sauce when it was out and jasmine made sure I had everything before cashing me out
Thanks guys“
“The staff in this Chipotle on South Howard and Tampa tonight at 9 PM on June 24 Deserve to be paid more. They moved quickly calmly through a large picky crowd. And even though they were exhausted at the end of it, they still delivered kind patient and timely service! 👏👏👏 10/10 on service.“
“Food and service at this location are good. My issue is with the cleanliness of the restaurant. EVERY table had food and some sort of liquid (soda or tea would be my guess) on them. We planned on dinning in but could not find a clean table. The restroom trash was overflowing onto the floor. There were only 2 other families dining in with 3 people in line behind my wife and I. The restaurant was not so busy that someone could not have kept up with the dining area.“
“The Chipotle Mexican Grill location near USF consistently delivers a great experience. Every visit seems to be busy, which is often a reflection of how popular and well-managed the restaurant is. Despite the steady flow of customers, the staff does an excellent job of keeping operations moving efficiently.
The food is consistently fresh, and the ingredients always appear to be well-prepared and high quality. Portions are generous—sometimes so generous that burritos or bowls can become overfilled and difficult to manage—but that is certainly a better problem to have than receiving too little food. The commitment to providing substantial portions is appreciated by many customers.
Cleanliness is another standout feature of this location. The dining area, serving stations, and overall restaurant environment are typically well-maintained, creating a comfortable place to enjoy a meal.
The staff members are also accommodating, friendly, and willing to assist customers when needed. Even during busy periods, they remain professional and work hard to ensure orders are prepared accurately and efficiently.
Overall, this Chipotle location is a reliable choice for fresh food, generous portions, a clean environment, and excellent customer service. It is easy to see why it remains a popular destination for students, faculty, and visitors in the USF area.“