Mangos Restaurant @ Embassy Suites Tampa/Brandon

A little recommendation….while attending the concert last night (8/10/23) at Mid-Florida Amphitheater we stayed at the Embassy Suites in Brandon. We are Hilton people so staying at their family of hotels is always our first choice. But I have to tell you, this Embassy Suites takes customer service to the next level. From Matthew who checked us in, to Gina the bartender, to Mike and Millie who made our breakfast, to Chad the General Manager, they did not miss one opportunity...read full review

This location has improved. There used to be a weird musty smell in the rooms which I didn't experience this time around. The staff are generally nice. "Frank" texted directly to ensure my stay was satisfactory. Full size dispense bottles of shampoo, lotion and body wash are available on the shower wall. Breakfast was hot & ready. The Evening Reception was literally snacks as advertised: fruit, salsa & chips. Gina the bartender is very efficient and knowledgeable. I noticed she...read full review

I’m not here to drive down your stars. Please change your bartender at nights. Not sure of her name but it’s not important because I’m sure I’m not the first guest to complain. I didn’t ask her about the charge on my bill because of the way she was treating other guests . Glad I didn’t because I was able to hear her rude response all the way at the front desk. Please re train her or put her in the back where she doesn’t interact with guests.Also to her comment...read full review