Fast Food · $
1 Chick-fil-A
2010 East Bloomingdale Avenue, Valrico
- Take-Out
- Delivery
- Drive-Through
Customers’ favorites
- Chick-Fil-A Waffle Potato Fries
- Chick-Fil-A Chicken Sandwich
- Grilled Chicken Sandwich
- Chick-Fil-A Deluxe Meal
“Someone needs to make Chris the manager asap! No offense to the current manager. Actually I take that back.. the manager there was zero help during the phone conversation i had with Chris when I accidentally called the wrong location (by the way google needs to fix numbers to certain locations because I just hit dial valrico chick-fil-a & it called the Bloomingdale). There was some confusion because when the first woman who answered the phone didn’t clarify it was the Bloomingdale location. I explained I had just came through the drive thru, what I ordered and how I paid. Unfortunately she was unable to find my receipt and since I had ran home to drop off the hot food I did get to my older kids I didn’t have the receipt on me. When I returned back I parked in the parking lot because I still had my younger kid with me and my dog and that’s when Chris hopped onto the phone to try and help. At first I expressed I understood it wasn’t Chris fault but the more I became frustrated that they couldn’t find my receipt especially because the woman who answered asked if I drove a black SUV and I did so I assumed I definitely had the right location and she had remembered who I was. Eventually Chris apologized that they were not able to give me the kids meal even though Chris stated he believed me and could hear my child getting upset in the background which is when I got more upset and started to raise my voice because I couldn’t understand if the woman that answered asked if I was in the black suv she must of remembered me coming there, they were saying they believed I didn’t get my meal, they could hear my child upset over it then why couldn’t they just give me the kids meal without the receipt. I mean it’s a freaking kids meal just give the crying child the dang kids meal at this point.. you claimed you believed me and I wasn’t lying I really did purchase a kids meal I never received. Let me clarify that I didn’t realize when I drove away I didn’t have the kids meal because I received two bags, one with the number 3 with lg fries and a spicy filet so I figured the other bags was the kids meal but it was just the kale salad so when I got home and opened the bags, I saw they never gave me the kids meal. After 10 mins of Chris trying to come to a solution, he finally asked if I was calling the right location and that’s when we understood I wasn’t! Chris stayed extremely calm and respectful even when I started to become very emotional over the fact they wouldn’t just give the kid his meal that I had just paid for 10 mins prior with cash! Chris also expressed that people call his location often expressing they didn’t receive food not realizing they are calling the wrong location which I believe is because google has the wrong numbers associated with the wrong locations! Anyway, Thank you Chris for all your help and I hope for Chick-fil-a praises you for all your hard work, understanding and the fact you stay calm under pressure! It was a pleasure to speak with you and I know one day you will be an amazing manager if that’s where your future brings you!”
