Starbucks in Wesley Chapel

“Had an issue with a drink at a different location and they were unbelievably kind and remade the drink to perfection. I never will cheat on my normal Location! Huge thanks to Cat for being so sweet and complimenting on my nails and just helping my day be that much better!“

“I never wrote a review for the 10 years I’ve been coming to this location, but here it goes.

I ordered a Mocha Cookie Crumble Frappe as a grande with pumps of peppermint and classic but it straight tasted like chocolate and coconut. When I confronted this sweet barista, Ella, she eased my nerves and her and the other girl that was at the blender remade my drink. Unfortunately it still tasted like there was coconut in it but I didn’t want to give them a hard time and I had somewhere to be. But before that when I was ordering, the tall guy who might’ve been a shift supervisor (I hope not) seemed very impatient with me before I even ordered like I was an inconvenience. To be honest, the past couple years he’s worked there I’ve never been comfortable with him because of his attitude towards customers. I don’t know if the caramel ribbon frappe I got for my Fiance had any problems because I didn’t try it and dropped it off to him at work. I’ll say the past couple years they’ve had to remake my order every time only at this location, and when you’re trying not to be late for a class or school it’s just annoying. The baristas at the end part of the counter where they make the food are always so sweet but god forbid someone orders at the register.“

“the facility is awesome BUT it's really difficult to stay.. the music is SO LOUD! you wont be able to even be in a phone call. i noticeable people in the store uncomfortable.

*Update: I kept going to the store and Idk if it was a coincidence but the music wasn’t so loud. But what mostly made me come back and update the review is because a notice that a person who I believe to be the manager or owner being kind to the employees. He left the store and it was notable how kind he was. I used come to this store for a while and I stoped because of the environment. But I always stop to get lunch in the morning for my kids. The food is good, I almost never had an issue (it can happen in the high demand hours but not a big deal - they always kindly fix it.)“

“Jordan and Chandler are two hard working employees! They handled a busy line with grace and confidence all on their own. I was highly impressed by their professional and friendly demeanor under pressure! Thank you both for great service today. The Apple Caramel Macchiato was amazing! Stay blessed!“

“I enjoy ordering from this store especially today. I asked an employee about a specific product I was looking for, turns out they dont sell it rightfully so. I was then helped by Ally she was very helpful and went out of her way to assist me. This usually doesn't happen for me, she asked why I was looking for that product and she was able to understand my need, long story short she was able to fulfill the item we wanted. She is outstanding and I will go to her location because of her. Thank you Ally you made my wife very happy!“