“I’ve been coming to this Starbucks mainly before work for almost 2 yrs and it is ALWAYS GREAT AMAZING SERVICE! The staff are sweet and have amazing vibes! I’m not sure who is writing on the cups but thank you! I really appreciate it! Makes me day even brighter😊“
“I’ve been a regular at this Starbucks for a while now and I have to say it’s hands down the best one I’ve ever been to. Every single employee, from the baristas to the manager, has been incredibly kind and attentive. They always go above & beyond to make sure my drink is made right. On multiple occasions, when a drink wasn’t made right from another Starbucks, they’ve fixed it without hesitation. I truly appreciate how sweet and welcoming everyone is.“
“February 10, 2025 Free Super Bowl Coffee
Used my $3 coffee reward on the app and got a lavender oat milk Matcha venti for $3, the app has great deals every now and then!
Visited June 7, 2025 got the salted Carmel cold foam extra, light ice matcha latte with oat milk and 4 pumps of brown sugar
7/5/25 Used my stars and gift card and got a Light Ice Venti Matcha Latte with oat milk, brown sugar syrup and matcha cream cold foam! Yum! 😋
9/7/25 used my $3 coupon in the app and got the Iced Pecan Crunch Oatmilk latte!“
“I love the service here. The employees are super sweet and full of good genuine energy. I don't usually frequent Starbucks, but I would definitely come back to this location if they had Wifi. I tried to get Wifi but couldn't get a pop up for login. I spent a good 30 mins trying to diagnose the issue on my side. Turns out other patrons were unable to use Starbucks Wifi as well, so it wasn't an issue with my devices (Mac and iPhone).“
“Dom was so nice and exhibited incredible customer service! He is very personable, friendly, and quick to help me out! Manager material! I come here all the time and the staff is always friendly. Also, they have online orders ready so quickly. it’s a breeze to get in and out. 5/5“
“I just wanted to share how much I appreciated the customer service from Kass and Tessa today. My daughter ordered the Mocha Cookie Combo but accidentally forgot to ask for no coffee. Once the drink came out, she realized the mistake was on our side, but Kass and Tessa were so kind and understanding about it. They immediately replaced the order without any extra charge and handled everything with such patience and professionalism.
Small acts like this truly make a difference. Thank you both for being so helpful and caring — excellent customer service!“
“#expression
What a phenomenal moment huh for me!, truly is as I enjoy this #bevetage Ube Coconut Cream mixed with Blonde Expresso, light ice & still filled with coconut milk as for dairy alternative. It truly is phenomenally amazing times that with outstanding customer services truly! They even offer to go the extra mile by making sure in reassurance that the products I got would be best accurate truly. I honestly appreciate this a lot because, I value customer services to the core truly inside of me & look forward everywhere I go especially experience services this will be replicated in general & they have exceedingly excel my expectations of just the steadily flow & even the qualities of great traits of customer care truly I’m so appreciative of their hard work & very much discipline by all means.
Those whom serve me & my family was & ask for them their names are “Barista Alexa female & the male was Brandon”. Inform them local guide Isaya Isiah Yesha’Yah sent you.“
“This is the best starbucks I've ever been to. Since we were left stranded without a ride at the airport and had to walk somewhere with our suitcase, we decided to stop by Starbucks to wait it out. We spent two and a half hours there; the service was excellent and fast, and they had absolutely no complaints.“
“Super Friendly. I wasn't sure of what I wanted the day I went there, and explained to the barista what I liked. What she recommend was THE Best Coffee Ever! (...Salted Caramel Cold Brew with a little bit of cream) ? ☕️It was the perfect balance of full coffee flavor, with the perfect amount of sweetness.“
“Not sure who is at the Drive-Thru window today, but she was the sweetest person ever. While waiting for my order, she kept great conversation with me and that something you DONT see often at a drive thru. My order is always perfect at this location. I never have to second guess my choices when ordering here.“
“I had a wonderful experience at Starbucks thanks to Alyssa. She provided exceptional customer service and truly went above and beyond to make sure everything was right with my order. I made an error when placing it, and she handled it with patience, kindness, and professionalism, quickly helping me fix it without any hassle. You can tell she genuinely cares about customers and takes pride in her work. Alyssa made my visit smooth and enjoyable, and I really appreciate her outstanding service. Alyssa is a doll!“
“i dont usually write reviews but man was my drink AMAZING. s/o to the pretty white girl w 2 hoop earrings that made it, i would kiss you rn.
edit: i finished my drink & GIRL you outdid yourself. shii was so good here’s your kiss MWAH 👹“
“They have the coffees my wife loves there always friendly the dive thru moves quick . I've never ordered there food but I see a lot of people that do so it must be good . Don't know first hand so I have it a 3 for not knowing not because it deserves it“
“Good coffee. (Psst I like the ice)
Vegetarian options: Veggie stuff for sure.
Kid-friendliness: Kid friendly just coffee might get then hyper!
Parking: Plenty. And you can head to other stores.
Wheelchair accessibility: There is.
Dietary restrictions: There is.“
“5/5 stars for the baristas and baristas only.
Management? 1/5.
Corporation? 1/5.
I’ve been going here for the 4 years I’ve lived here. Everyone working out front has been amazing. I wish I knew names so I could mention them.
I recently picked up a coffee, realized it had a random cartoon drawn on it, and was confused. Looked into it. Apparently Starbucks is now requiring employees to “draw”(???) on the cups to make stores more favorable. Wtaf.
Baristas are the ones who keep this company in business. I’ll keep coming back bc I appreciate these workers (and love the coffee).
But Starbucks, if you ever worry about customer satisfaction, look at your management. Stop using your baristas as your scapegoats.“
“I work 2 blocks from this location I go there at 6:30am every other day. Nikki, Delia or which ever barista is there as soon as they see me walk in they are cheerful, friendly, welcoming. They know exactly what I drink and how I drink it. I have never had a complaint. It is one of the cleanest Starbucks I have seen. By the time I scan my app my drink or food is done and ready to go. Keep up the good work Ms. Nikki see you all Monday morning.“
“I have been going to this Starbucks for 4 years ever since I moved to Florida. Recently the customer service has been terrible. The eye rolls and attitude is out of this world. As someone who works in customer service this is unacceptable especially if I am just asking for a water.“
“Man I just came in to get some drinks and food on our way to church and I just experienced the best production line in the world. This place was slammed and they didn’t miss a beat . Kiddos to Kaitlyn she was a drilled sergeant amazing !!!“
“I was met by a fantastic greeting and an attentive young gentleman. The woman who helped me out after when getting my drink was also attentive and careful when making my drink. The tone she used when asking about my beverage was not as pleasant as the First Gentleman’s was. There was most likely a misunderstanding between the cashier and her. Of course typically, this is no big deal but when I came to get my actual drink the phrasing she used wasn’t custom centric. This was a busy time for the staff I’m sure it could have been stressful for her. No big deal, everything else about this experience was amazing! Bathroom could use some more ventilation. It was a bit hot and musty in there. My drink was awesome!“
“Being that I’m from another city, I wait until I get to work to go to Starbucks because this is the only location that always makes my drinks correctly! The employees are kind, caring, and get the job done in a timely manner. Thank you for having such wonderful staff!“
“I go here basically every week day during my meal break at work. I love how I can order on the app so my drink is ready by the time I arrive. It’s a bit more expensive than other Starbucks, but the extra dollar is most definitely worth it to not have to leave MetWest!“
“As always all was very good. 4 starts for service only because I feel if you're walking in you should be dealt with first. I understand Its hard with the volume you get. Its just frustrating to walk in and see drive through waited on first.“
“The Barista Lindsay was so great and warm with my order it definitely made me feel cared for as a customer like in the old days. Product is what you can expect from this company, but the level of attention to detail of this person went beyond.“
“The kids wanted to go shopping at the mall, so I let them go shop and in sat and enjoyed an iced Carmel machiato. Normally, this starbucks is packed, but i got lucky. I was in an out fast and the staff was really nice.
Parking: Outside mall parking“
“At this Starbucks inside the Hilton, you just stepped into a friendly tavern after a long journey. The staff? Kind and swift, like a well-trained guild of caffeine sorcerers. Whether you’re a weary traveler or just stopping between quests, this is a worthy resting spot. Five shining stars for service that warms the soul—no magic potion needed! 🧙♀️☕“
“This is one of the best Starbucks locations I’ve been to, and I’ve been coming here for over a year now. It has consistently delivered great quality and excellent service. I truly feel this location reflects Starbucks’ mission of being a “third place” — a welcoming space between home and work.“
“Janice is amazing!!! She’s taken my order a handful of times and each time she’s very kind and patient. She makes my mornings, well afternoons, so much better!! I look forward to being able to go through the drive through and get greeted by that smiling face every day!! She’s definitely a critical part of making my day better so shout out to Janice!“
“Starbucks at the Citibank Center has become my little sanity break in the middle of a corporate campus day—quick, consistent, and exactly the reset I need between meetings. ♟️☕
They solve one big problem for me: getting a well-made drink fast without leaving the complex, which keeps the whole day moving instead of turning coffee into a time sink. 🧠⏱️
The baristas keep it efficient while still making it personal—remembering orders, keeping the line flowing, and adding just enough friendly conversation to shift your mindset. 🤝✨
Having this café right on-site turns a rushed coffee run into a small daily ritual that genuinely improves the workday rhythm. 🏢💼“
“The staff is FABULOUS. The baristas spend time on the attention to detail and ensure every customer feels special. I appreciate the speedy service with a smile. The employees are knowledgeable and friendly. This is the only Starbucks on base I feel confident about when I place my order.“
“The ladies that work here are so lovely and helpful. I had ordered an iced Venti latte this morning and gone to work and had only one sip of it before dropping it all over myself and sobbing. Before going home I stopped back at Starbucks to see if it could be remade and they were more than willing to do so. I appreciate the kindness on such a bad day <3 thank you“
“This is probably the best Starbucks in Tampa my order was quick and I wanna give a thank you to Rebecca and the staff she was really funny and I enjoyed waiting for my order and speaking with her!! Also new protein cold foam was the best idea ever!!!!“
“The team at this location is absolutely fantastic. I used the app and selected a future pick up time. I arrived much earlier than expected and they still accommodated me quickly. The team was extremely friendly. Great location with great management.“
“Their drinks are so amazing! I love that I can customize my drink more caffeine, no caffeine, milk, milk alternatives, hot, cold, drizzled, plain, you name it, they do it. You dream it up they can make it.They have great customer service. They want to make sure you are satisfied.“
“i used to manage a starbucks. When we look for amazing employees. These are the ones we look for. The entire team was great. Great communication between roles, store was clean both inside and out, and it was so neatly kept. Heck, i ordered a matcha frapp and a cakepop and they wrote to have a great day. Because of you, i will have a great day. Thank you ❤️“
“Today is June 1st I believe I don't know who the ladies are. That are working there and the gentleman at 6:25 PM. But they need a raise. That was an amazing experience. As far as service, my drink and my bakery items. Good job ladies I can really appreciate when care and love is put into
My items“
“Good but takes too long to get anything here cuz it serves many customers daily. Also you need to be let in through screening doors by people at the front desk of library ( I.e if you don’t have USF access card ) because it is located inside the library.“
“5 stars and plus. It's sad to say not every Starbucks provides service like this one. 10 stars for Janaes personality. Dealing with people visiting others in the hospital must be tough but janae knows hot to make a smile. I want to come here on my way to work just to see her. Thank you for such a positive experience and the laughter!!!^_^“
“Got the Jalapeño chicken pocket and the Falafel Pocket, small but tasty. Venti iced Matcha with Brown Sugar Cold Foam which tasted like Boba! Dogs also loved their pup cups!
Stopped by 6/20/25 but they were out of matcha but got a free sample boba summer drink!
6/28/25 Venti iced brown sugar cold foam iced matcha, 2 pup cups, venti ice water!“
“Starbucks is open 24/7 in Tampa Airport main terminal They offer a variety of Starbucks ® coffees and teas, a slightly reduced menu from off airport stores. I found gourmet bagged butter popcorn. I found several bagged coffees to take home and a gift . Oh wow they have Tampa Bay mugs and espresso cups they have some hot and cold beverages cups half price and Florida logo to go cups. They have a few pastries and muffins available at 4:00am today in the morning. A good start to my day is an iced green tea lemonade Great quick service with a short line here. Open Accessible venue, no doors, and accessible wait line and pick up area Accessible tables and high tops in venue or chose to sit in other parts of airport. Accessible men’s and women’s restroom with dedicated stall and grab bars, all hands free in several areas in airport terminal. Accessible van parking in paid airport lot.“
“Dennis, Omar, and Victoria at this Starbucks are truly wonderful. I’m always greeted with a warm smile, and the coffee is always fresh. They make my day and embody kindness and grace. Our neighborhood is so fortunate to have such a great group of people, coffee, and fellowship.“