Pollo Tropical
$ • Chicken, Latin American, Chicken ShopAbout Pollo Tropical
Customers' Favorites
Chipotle Chicken Sandwich
Grilled Chicken Sandwich
Chicken Beans and Rice
Cheesy Yuca Bites
Mango Tropichiller
Quesadilla Wrap
Sweet Plantains
Mashed Potatoes
Cuban Sandwich
Quarter Chicken
Pollo Tropical Reviews
517 ratings
Share your opinion about Pollo Tropical
We love it! In Atlanta we met for lunch there nearly daily!! Can’t wait to try this one as we recently moved to Florida ????
How dare you take my hard earned money and serve me dried chicken and dried meat on cardboard plates and forgot my Sweet plantains.$26 of the worst I have ever eaten ,I had no choice I came tired from work and this is the secound time it happened I give it a 0.
Went inside hoping it would be faster but instead it took 20 mins and they got my order wrong. Very unprofessional and unorganized. Only one gentleman noticed and tried to help me from the back and the guy who took my order was nice. Otherwise no one cared. This location is lucky it’s the only one in the area or they would be out of business quickly.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical is a restaurant that offers a variety of dishes, including a crispy chicken bowl and grilled chicken. The garlic sauce and cheesy yuca bites are popular items among customers. The afternoon staff on Tuesday is noted to be awesome, with everyone helping each other and providing pleasant service. While the service quality can vary, with some staff being fast and accurate, others may not respond kindly when answering questions. On a positive note, the food is consistently tasty and can compare to other Pollo Tropical locations. Many customers appreciate the fresh and hot meals cooked right in front of them at the grill, contributing to a healthier fast-food option. However, there have been instances where orders were mixed up, leading to confusion and some unnecessary drama. Overall, the restaurant can provide a satisfying dining experience with some inconsistencies in service, but it is often recognized for its warm atmosphere and friendly staff. The fried plantains and chicken receive praise, although some items like the black beans and fried yuca may need more flavor.