“We ordered on the app and the order was prepared quickly and was delicious, but the best part was the service that we received from the drive thru operator. He was so friendly, wished me a happy birthday, and went out of his way to add items that we had not previously ordered even though we were already at the window. The kids noticed that there were unicorn cake pops and really wanted those!!! He was so friendly and helpful about everything, that's unusual at drive- thrus these days, I only wish I had noticed his name so that I could give him props“
“I worked outside in the rain today and was cold and wet for my ride home; so, I decided to grab a hot chocolate to warm up.
As I was paying at the drive through, I dropped my card wallet right into a puddle of water, and all of the contents popped out.
The young man at the window immediately handed me a bunch of napkins so that I could dry my stuff.
I didn't catch his name, but his act of kindness was appreciated.“
“Real kind crew working here. Ordered an item that they were out of and recommended me another similar item. Additionally, they offered to throw in a free pastry out of our kindness. Cashier was very friendly as well. Would give more stars if I could.“
“I get Starbucks all the time from all over between Vinings, Braselton, Covington, Savannah… my point is I’ve been to so many Starbucks locations and this is by far the most pleasant experience I’ve had as far as ordering efficiency, time spent waiting, and staff attitude. Whoever runs this store has happy staff and it shows. Thank you!“
“There usually is a wait since this location is very popular. I am ashamed to say we went two days in a row. We ordered a Java Chip Frappuccino. The gentleman told us they were out of mocha, and would we like to try white mocha. Thank you for the suggestion. it was delicious.“
“The staff at this location are amazing as a whole ! Always friendly and happy ! Everyone makes you feel welcomed ! My order is 98% always on point ! I drive across town just to come to this location because I know I won’t leave disappointed ! GREAT JOB GUYSSSS !“
“This is the ONLY Starbucks I got to in Athens! The baristas here really, really care, and it’s so delightful to see. My beverages are always consistent, always handled with care, and always presented with a smile. Ryan, Johanna, and Maggie, specifically, rock my world!“
“I just want to put out there the great customer service I got particularly from this store. There was a lovely lady with a disability, handling the drinks and the cashier like a pro! Thank you so much for your hard work and the excellent service you give to the customers.“
“Anytime I come to the drive through, we always see Slok and he is just a character!(in a good way) He’s very energetic and just a star! Whenever he’s there, my boyfriend always gets his very specific drink right! That’s the service we love to see!“