Customers` Favorites
Customers` Favorites
“High end extremely nice restaurant. You pay for what you get!“
Customers` Favorites
“Fantastic food, atmosphere and service.“
Customers` Favorites
“July 05, 2025 Greetings, This evening, I had the opportunity to celebrate my 40th birthday, and to mark the occasion, my partner and I chose to dine at a fine dining establishment in downtown Atlanta. Regrettably, after we visited your downtown Atlanta location, it became clear that my hope for an outstanding dining experience was unlikely to be met. Upon our arrival, we had to wait despite having made a reservation several hours earlier. Eventually, we were seated at a table no larger than a nightstand. I immediately observed that, unlike the other tables, the candle on ours was unlit. This should have served as an indication of the service to follow. Once seated, we were presented with the menu and asked for two sweet teas. Soon after, we placed our orders. After waiting twenty minutes, we realized that our drinks had been forgotten. We subsequently reminded our waitress that we had ordered two sweet iced teas. After an additional ten minutes, our drinks arrived. Fifteen minutes later, our food finally arrived. Upon its arrival, I noticed a sticky substance around the $75 steak I had ordered. After considerable effort to cut into it, I tasted the meat and found it to be overcooked—its flavor reminiscent of a meal unintentionally left on the grill by an intoxicated cook. It was unsatisfactory, and I requested a remake. At this point, we had spent over an hour at your restaurant, and the staff began cleaning up. Finally, around 12:05 a.m., the re-cooked steak was brought out. Although it was an improvement over the first, it still did not merit the price of $75. Given that my potatoes were cold and the minimal ice in my refilled iced tea had melted, I opted to forgo the steak altogether. My partner, who is more willing to accept mediocre service, encouraged me to take the steak back to the hotel, which led us to request a to-go box. Ten minutes later, we received a small cardboard box, barely big enough for my food. Further, we were not offered anything to carry the sauce in, utensils, or even a bag. Shortly after, we received our bill, which totaled approximately $195.00, excluding gratuity. At that moment, I was overwhelmed with emotion and informed my partner that I needed a few minutes outside to collect my thoughts. I found it challenging to rationalize $200 for a meal arguably valued at $20 and customer service worth $10. Despite my objections, my partner insisted on refraining from discussing this matter with a manager. He wanted to avoid any conflict on my birthday. While I appreciate his noble intentions, I possess a strong aversion to inequality in any form. The treatment we received in an establishment that professes luxury and exemplary customer service was inadequate and perhaps a sign of your treatment towards Minority LGBT customers. We deserved a better experience. Although my birthday weekend was great, this experience was horrible. I am genuinely disappointed with my visit to your Atlanta location. I would have had a more satisfying experience at a more casual establishment, such as Texas Roadhouse, for a fraction of the costû. Sincerely, Gregory A. Reid Jr. Brandon F. Williams“
Customers` Favorites
“What a perfect anniversary spot. Perfect level of decadence and value. I expected the Short ribs to be phenomenal but the winner of the evening was the Pontrachain Oysters with crawfish and lump crab. This is a party spot. Would love to come back again with a group when my wife is NOT pregnant LOL!!!“
Customers` Favorites
“I arrived before opening time and they welcomed me, and accommodated me!! Bob, the bartender was awesome!“
Customers` Favorites
“The entire experience was amazing. The food is so delicious that it will make you dance in your seat with joy. Coming from out of state, valet parking was much appreciated. Our waiter Tyler was so helpful and fun. A perfect date day trip and meal. ❣️“
Customers` Favorites
“I dont know if this place is a chain, I think maybe it is, but regardless they served me up well and fed me right. The prime Rib was amazing! Cooked too temp, seasoned well, and the sides were also scrumptious!
The French Onion was absolutely marvelous! I went back 2 days later for me!
Sitting at the bar is the way to go! Bartenders were talkative and polite.and very professional!“
Customers` Favorites
“Food was really delicious.
I ordered the beef short rib mac n cheese and garlic broccoli.
I also had a mango lemon drop that was out of this world.
I sat at the bar and Jas was great as well.
Highly recommended“
Customers` Favorites
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“We were in town for the Dolphins game and churches for our dinner on Saturday evening, 10/25/25. We have eaten at many steakhouses comparable to Boned. Bones was far and above any of the other places we have eaten at in a very long time! There were 4 of us and our server Trevor went above and beyond for us. He was attentive and we had lots of fun with him as well. Everyone’s dinner arrived except mine. I was told it was coming right out and then Trevor came over a few moments later and stated my steak was not done to the chef’s liking and it was being prepared as he spoke. I was not upset at all and was just eating the delicious green beans my husband and I were sharing. Once my steak was brought to us Trevor came right over with apologies again and stated my steak was at no charge. Jesus nit haven’t do that and we all thanked him. We all truly enjoyed our meals and my steak was cooked to perfection, my husband stated for the first time in a long time his was done exactly how he ordered it! Let’s just say we all cleaned our plates! I was the only one to order dessert and let me tell you they have the BEST pecan pie! And Trevor called Mrs said very immediately to let me know my dessert was also on the house! I don’t know what happened to my original steak, but we were enjoying ourselves so much I was not the least bit upset mine did nit come out with the others. If we are ever back in Atlanta we most definitely will ge returning to Bones. Trevor was such a great server with a great attitude and attention. We truly enjoyed our experience at Bones and the food was fantastic. Highly recommend Bones.“