“Faith in the drive-thru deserves all the recognition! She has some of the best patience I’ve ever experienced. Even with a busy line, she stayed kind, professional, and made me feel like I wasn’t being rushed. Great customer service is hard to find these days, and Faith truly goes above and beyond. Wendy’s is lucky to have someone like her. I’ll definitely be coming back because of the excellent service she provided! 👏🍔“
“Stopped here late at night and was surprised that all of my food was fresh! Drive-thru also moved quickly. The only reason I didn't get five stars is because I think Wendy's has changed their recipe – the chicken sandwich is not crispy like it used to be, it has a soft breaded coating, and the fries have a strange chemical taste.“
“Had the opportunity to speak to the general manager first name starts with an M. Thank you general manager for going above and beyond to address my question you are the absolute best! I look forward to having lunch at the North Druid Hills location soon😊💯“
“Went there with my family on Saturday afternoon.
My Kids love Wendy's.
The best part of the visit was Rachel our cashier. She was just a ray of Sunshine. Very attentive, caring. Took the time to ask how to spell my name OZZIE. We were talking about her on our way home. She made our visit awesome!! GO RACHEL!!“
“1/15/26 2pm. Not sure who is charge here but they need a raise!!! Entire staff was on point all the way down to the gentleman cleaning thw bathroom! Never in the last yrs has fast food been a pleasure anywhere! You guys ROCK!!!!!! We asked truckers appreciate you!!! Food was awesome too!!!!!“
“Andre is an amazing employee! I stopped eating fast food due to bad service. Andre makes eating Wendy’s such a delight. His positive attitude and efficiency is top tier. I could definitely see him having his own franchise or 100 one day. Thank you for going above and beyond Andre!!!“
“I went through the drive thru ordered a crispy chicken sandwich, jalapeno ranch triple cheese burger, & small fries with a ranch dipping sauce and let me tell you Wendys has been and still is one of my favorite fast places! Would recommend this location and all the employees seem friendly enough! 👍“
“We had a great experience at Wendy’s. Tammi assisted us with a very positive attitude and a lot of patience. She made sure everything was clear and provided excellent customer service. Definitely appreciated her kindness and professionalism.“
“Wendy's, this hardly classifies as a Strawberry Lemonade. A squirt of Strawberry puree on the bottom topped with a gallon of Lemonade on top ain't gonna cut it. You've got to do better. You didn't even try to mix. This doesn't justify the price you're charging 😕“
“Joel B at the Wendy’s in Concourse B was great!! He provided wonderful customer service with a smile!! He ensured my order was taken in a timely manner and the entire team worked hard and with a sense of urgency to get everyone served and on to their flights!! Thanks guys! Keep up the good work!!“
“My order #2 Baconactor
- add lettuce
- tomatoes
- onion
- mustard
Fried and coke
I have to give this Wendy’s location off Piedmont Road their flowers. The service here has consistently been excellent, and the food is always fresh. I’ve been ordering the Baconator lately and every single time the burger has been hot, well made, and exactly how it should be. The fries are always fresh and hot too, which makes a big difference.
The staff here are also very friendly and hospitable. You can tell they care about the customer experience and about the quality of the food they’re serving.
Funny enough, I recently saw the viral video of the Wendy’s CEO tasting the burger alongside other fast food CEOs, and it reminded me just how good Wendy’s burgers actually are. I decided to stop by this location again, and they absolutely delivered.
Shout out to the team at this Piedmont Road location. See you soon; you all are doing an amazing job. Keep it up!“
“Delicious and fresh Parmesan grilled chicken salad with crunchy fresh lettuce, cheese and chicken.
Great ceasar dressing. Really delicious and very filling for me. Enjoyed it tremendously. Looking fwd. To trying other salads soon. Bon appetit!“
“Sabrina is a sweetheart! My mom and I come every morning before starting our day. We always order the honey buddy chicken biscuit or switch it up and get the breakfast baconator. Sabrina is always up lifting when we see her. The smile is amazing and her service is always on point. She feels like family 🥰“
“The only thing I do not like is they supper size your order so when you get up to the window that is when you find out it is costing $2 to $3 dollars more than what it on the board with all the items they have. It has happened twice now and I just pay and not make a issue, but next time I will tell them I want the regular food order that I ordered because I did not tell them to supper size the order. The second time that it happened is my car was full 6 people and it costed an extra $14.00 dollars. They are very sneaky. I am sure it is the owner telling them to do that, and he/she might even be splitting with them at the end of their shift.“
“Slow to take you order.But quick to make it and the remix drink machine is usually stock with all the flavors rearly is out. if you like remixes. Food standard fair for wendy's , but I go for the drink machine. Restaurant is clean 👌 every time i've dined there. While the drive 🚗 threw stays packed. The Restaurant is mosty empty so it's quiet space to be alone. Staff is friendly. They'll slow to take your order/ money. On the other hand they are ridiculously quick to send your food.“
“I just recently downloaded and used for the first time the Wendy's App for online ordering. It was so easy and it gave me a free sandwich for being a new user!
I had the Jalapeño Ranch Double Stack and it was excellent. I also had a spicy chicken sandwich and it was delicious as always.
Picking up from drive thru after I placed the order online was a breeze!“
“They put some heavy mayonnaise on my food and label it without it. But when I went in cause we were in drive thru the manager was so nice about it. They fixed it and I was able to keep the other one. But I gave it to my child when they got home from school cause I don't believe in throwing food away. Thank you God.“